I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Joseph from Tucson
October 31, 2018
It is a complete vehicle that fits all our needs. We are thrilled with it. The dealership was very helpful and very friendly. We are very excited about this new vehicle.
Adam was most helpful throughout entire process of our sight unseen purchasing of 2008 Saturn Aura, trade in, and delivering the Aura from Paterson, NJ to Rego Park, NY on the same day.
The representatives of the Illinois Auto Sales we have encountered were most professional, cordial and eager to provide with a quality customer service.
This is one of the best cars I have owned.
by Nukdarter from Hampton
December 18, 2018
My wife and I love to go for rides and this SUV provides plenty of comfort. Stylish and dependable for all future trips and golfing events.
ALPHONSO WAS GREAT HELPEED ME OUT AND GOT US OUT QUICK THANK YU SO MUCH FOR YOUR HELP. I LIKED MY CAR WAS A GOOD DECISION
Comfortable interior and athletic power train.
by Waterfall1229 from Rockford, Illinois
December 15, 2018
I currently have 65000 miles on my 2014 Dodge Journey. When I initially test drove the vehicle it had a squeaky front shock that still to this day will squeak at low doped bumps. Dealer initially said if it would be a safety issue they would fix it, but it has been fine this whole time. And yes I have had 4 different dealerships inspect it over the years. The only mechanical problem I had was when the oil pressure sensor went out. It was fixed under warranty at 33000 miles. I have the 3.6l v6 and and. I get 23 highway with cruise set at 80 mph. City driving is at 17. Overall average 21mpg per tank with combo city highway driving. And system works well, but if it experiences excessive slip it disengaged and only the passenger front wheel will give traction. Light will come on stated to service and system. But all you need to do is stop, urn off car and wait 30 seconds for compute to reset and it becomes active once again. Interior is comfortable, second row leg room is a little tight if your 6 foot or taller. 3rd row is for 12 and under, definitely not for anyone over 5 foot tall. Hoping to get 200000 miles out of it. Will write another review at 100000 miles.
As soon as I arrived the place was attended by one of the vendors, who was very nice and attentive. I did not conclude the purchase because the vehicle was with an oil leak and some dented and scratched in the bodywork.
by Khaleesi12 from Saint Paul mn
November 21, 2018
After owning a bucket for a moth and a half I had to junk the vehicle. I went and got my Dodge Journey and have been in love with it. It’s spacious enough for me and my family and very reliable. Thanks again to Jackson auto for giving me the best deal for my bucks
I took my dad to get him a mini van. The cars were great! The service was AMAZING! We didnt like one sound on the car and they fixed it quick! Everything was done on the spot. When we had to wait for the cars minor issue to be fixed they drove us to a local diner and back when the car was being inspected. That is why i say they treated us like family. They cared about my fathers safety in this car over anything else. They worked with us not like other dealers that work against you. I will be back to buy another car soon enough.
by TMoore from Atlanta,GA
September 20, 2018
Cool and comfortable. There is still some room behind me with the seat backed up all of the way. The features and smart key are a nice touch. I am used to a V-6 AWD vehicle, so it has taken some time getting used to the slower acceleration in normal or ECO mode. In Sport mode, the acceleration is good. I really like the looks of this car. It just stinks you have to go to the Sport or Limited model to get dark interiors, but I'll deal with it.
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