Need more team members like Marty, a real customer service type of guy! No problem can not be overcome, when dealing with him. I recommend all my friends and family to go see Marty, when it comes to buying new or used.
The Best Car I haved
by SheJorney from Toronto,ON
October 31, 2018
It is not too big neither small. It is beautiful and safe. There is 7 places, It is amazing!!!! It is economic car too. I am in love with my Car.
Brian went above and beyond in finding and locating the exact Jeep I wanted. He took the time to show me things on the Jeep and also called me after the purchase to make sure everything was good. I would definitely buy another vehicle from him
Critics most hated SUV
by KB from Southern California
December 28, 2018
This is a great vehicle for the price. It rides and handles just fine. It comes with many standard features that would cost extra with other SUV’s.
You can buy a loaded Journey for around $29,000. You would have to spend thousands more to get a fully loaded SUV from any other manufacturer.
So what if it is an old design. ( The VW Beetle was around for 30 plus years and sold like hot cakes.)
It looks like an SUV should and is super smooth on the rough roads of California.
The automotive critics hate this SUV for reasons I can’t figure out. Read the critics reviews and then drive one. There is absolutely nothing wrong with this SUV. If you buy a Journey and are worried about reliability, purchase an extended warranty. You probably won’t need to use it though.
If you are in need of a new or used SUV and don’t want to spend tons of money, then the Journey is a great choice for an SUV.
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
Hands down GREAT vehicle
by Erica from North Freedom, WI
January 10, 2019
This Journey has so many features we still have not figured them all out. Never thought we needed a vehicle that is this loaded but may never buy another vehicle besides the Dodge Journey. Handles great in the snow, very reliable and there is something in it for all 4 of our kids aged 3-18.
White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
What an amazing SUV
by Nthgxcptfun from Roxboro
October 16, 2018
This Journey is amazing! It has so much room and storage options. I can take my daughter and all of her friends and even her grate dane in the back. The options to lay all four back seats down allows so much cargo space. The car drive so smooth and handles way better than I expected. Since this is not the top model, it does not have the high end radio etc, but it still has some power to it. I love this car! My mom borrowed it to go out of town and she has called multiple times to let me know she is enjoying driving it. Great value for the money to!
Great place to buy a new vehicle not only are the people great but the sevice is as well a special thanks to jerry flores
Great car. Lots more power than expected.
by Thor3883 from Arizona
October 31, 2018
Bought this car to replace our van. Fit our faul family of six due to three third row seating. Was very surprised by the power. The V6 is quite responsive and geared like a rocket. Seats were comfy for us all and the sound system was great. Overall very pleased with the value and performance.
They have taken my jeep and performed crucial needed repairs and have cared for it so well that it???s almost like a brand new Jeep and it???s incredible!
Nicest suv I've ever owned!
by Ember from Gettysburg,Pennsylvania
October 4, 2018
This hauls my family of 7 well. A little more room in back than previous suv and has storage under seats. Awd should be fun when snow comes. The color is very nice. Awesome black leather seats with red stitching. I dislike that gps doesnt update itself. I will just use my phone for gps. Back up camera is nice added feature .
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
by MyDodge from Hollywood, Fl
August 20, 2018
The engine should be bigger than 2400, it is an extraordinary vehicle when you have family and pets because it has a lot of room inside and it has a third row as well.
They made it a simple one day process to turn in my leased vehicle and leave with an upgraded truck I have been looking for.
Not reliable. No space. Too many recalls.
by Family of 6 from Raleigh, nc
August 11, 2018
My car doesn't have enough space for us to fit properly. I can barely purchase groceries and get us all home due to the lack of space. I have has numerous recalls sincemprchasing the vehicle and it is barely 3 years old.
We had a great experience with our salesperson, Marty Swank, at Carmax, White Marsh. He was very professional, knowledgeable and not high pressure. We went in for just an appraisal of our car. He ended up changing our mind from a new car to buying a car from Carmax. We bought a 2016 Subaru Forester. It had everything I wanted and more affordable. It also had very low mileage. We are very satisfied with our purchase.
I bought a 2007 Nissan Altima really nice car less than 100,000 miles. Great customer service from this company and I would recommend anybody to shop with these guys they provide friendly service to there customer.
2019 kia soul blue in color push button start upgr
by jones from belair md
August 8, 2018
both salesperson and finance person went all out to get us a deal.
they should both be praised for their service.
I will be back in future
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