I reached out after hearing the commercials, asked the right questions, went in with copies of all the required documents and or had them scanned in my drive to email, went in, picked a car and was out within a hour and a half. Carlos the sales guys, he was great. The internet guy, delayed in responding for a day or two, Carlos made up for that. Ricky was great and had us in and out. Left with a practically new car. No complaints here. No central AC with is probably why things were rushed and Mike doesn't have great customer service skills...but again, over good experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Just bought a 2006 Nissan 350Z from La Habra Motors.
Spoke with Jimmy & Hazeem. They were both exceptionally friendly and helpful. I got a good deal on my car and am very satisfied. Would definitely recommend checking them out if you're in the market for a car
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
Juanita was great!!! She was very personable and extremely sweet. The process was very smooth and fast! I’ve already referred three of my friends. I drove from Santa Monica to Santa Ana, and I would do it again!!!! Thank you Juanita!!! I love my Dodge Journey!!!!
I strongly recommend this auto dealership! The staff were absolutely amazing, they were always ready to help and attentive as well. I came to Hawthorne Auto Square together with my husband for our first car purchase and we really love how they provided us the customer service we needed. Their price were cheaper that most dealers I ever been to and the salesman weren't pushy at all. I'm very satisfied with the car we purchased and we really love it! After I decided on a car, the process was absolutely easy and quick. Thank you so much Hawthorne Auto Square!
It was my first time purchasing a car and I would like to thank the staffs who made buying my dream vehicle possible. I can honestly say that its one of the best puchasing experience I had. The saleman wasn't pushy at all, they were very professional and took care of us very well. Walked out very happy with my purchased and I couldn't be more happier!
Best Car Dealers! The sales man from this company made our purchasing company so easy and convenient. I didn't feel any pressure for choosing my first vehicle and they weren't pushy at all. They had a great selection of cars and the price was very reasonable. I am 100% satisfied with the service we received from them and would definitely recommend!
I went into the dealership with a specific car in mind & a very small budget. Once there I was greated & a team was formed.. Met my salesman Raphael, A very humble genuine man which I highly recommend too anyone looking for a compassionate, honest business transaction, he was eager to please but not pushy. I wanted champagne service on a beer budget.. Lol
I wanted a fully loaded 4 door chevy with all the bells & Whistles.. Only one in inventory & Of course out of my budget, I was disappointed at that point & wanted too leave..
In walks Mr. Alex the General Manager
Alex the gentleman.. So easy going, laid back, knows the business type dude, no haggling just trying to satisfy. He was there to make sure that a deal was worked to make me beyond happy, he assured me that I wouldn't leave without the car that I WANTED & that's just what happened! He definitely made me feel like he was looking out for me & not just treating this as another car business deal; that it was! He made a friend in me & I already started referring.
The scary part.. As so I thought! Financing
I met Ty the finance guy. A man that was totally knowledgeable about the business along with positive feedback I received knowledge and wisdom from this man in a short amount of time very grateful for your help negotiating for that great deal & making sure my pockets would not be tight in making this deal.
Overall just an awesome experience. I have purchased numerous amounts of vehicles during my time & this was a great car buying experience especially for those who are first timers.. you don't feel taken advantage of or pushed in a deal that you cannot afford go check them out you won't be disappointed! Special mention to Alex for keeping your word & professionalism Thanks again fellas
Everyone from Hawthorne Auto Square was very helpful, courteous and friendly. They helped us walk through the entire process, showed us a lot of great cars that within our budget and I felt very comfortable with them, from start to finish. Purchased a 2014 Ford Fusion, it looks very stunning and it looks good as new. Thank you so much Hawthorne Auto Square for everything.
Loved the service, the Manager Haidar really took care of me. Come here if you need a quality car for a reasonable price honestly. Thank you guys again!
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