Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
great car with lots of functionality
by kwjuan from fairfax VA
October 30, 2018
has everything I need in a family SUV
great use of optional space
best stock radio I have ever used
excellent gas milage for SUV
I had a great experience at this dealership! We called to make sure they had the car i wanted, made the trip there, filled out paper work and i was in my car pulling out if the dealership the same day! Everyone was very professional and committed to getting me in the car I specifically wanted. I'm so happy with my C300 Mercedes!! It's beautiful. Martin was very professional and made sure I was happy!
Hands down GREAT vehicle
by Erica from North Freedom, WI
January 10, 2019
This Journey has so many features we still have not figured them all out. Never thought we needed a vehicle that is this loaded but may never buy another vehicle besides the Dodge Journey. Handles great in the snow, very reliable and there is something in it for all 4 of our kids aged 3-18.
Had an apointment and was in and out in less than anhour. Gr
by david.ross from DealerRater.com
December 5, 2018
Had an apointment was in and out in about an hour. Great service great people. would recommend to any one who needs any kind of service
Great car. Lots more power than expected.
by Thor3883 from Arizona
October 31, 2018
Bought this car to replace our van. Fit our faul family of six due to three third row seating. Was very surprised by the power. The V6 is quite responsive and geared like a rocket. Seats were comfy for us all and the sound system was great. Overall very pleased with the value and performance.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Awesome SUV for the money!
by The Buffalo Chip from New Port Richey, Fl
January 22, 2019
I have the Crossroad model and love it. Fun to drive and plenty of room. Seats fold down and I have plenty of room for my hunting gear. The storage compartments in the floor and under the front passenger seat are an awesome idea. Had a factory recall for a minor issue, but other than that it's been great. Get over 30mpg on the highway. Third row seating is great if you have kids.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
What an amazing SUV
by Nthgxcptfun from Roxboro
October 16, 2018
This Journey is amazing! It has so much room and storage options. I can take my daughter and all of her friends and even her grate dane in the back. The options to lay all four back seats down allows so much cargo space. The car drive so smooth and handles way better than I expected. Since this is not the top model, it does not have the high end radio etc, but it still has some power to it. I love this car! My mom borrowed it to go out of town and she has called multiple times to let me know she is enjoying driving it. Great value for the money to!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
The people at this dealership have great character, very pleased with the service and the car! Drove away with a newer car after all these years.
Critics most hated SUV
by KB from Southern California
December 28, 2018
This is a great vehicle for the price. It rides and handles just fine. It comes with many standard features that would cost extra with other SUV’s.
You can buy a loaded Journey for around $29,000. You would have to spend thousands more to get a fully loaded SUV from any other manufacturer.
So what if it is an old design. ( The VW Beetle was around for 30 plus years and sold like hot cakes.)
It looks like an SUV should and is super smooth on the rough roads of California.
The automotive critics hate this SUV for reasons I can’t figure out. Read the critics reviews and then drive one. There is absolutely nothing wrong with this SUV. If you buy a Journey and are worried about reliability, purchase an extended warranty. You probably won’t need to use it though.
If you are in need of a new or used SUV and don’t want to spend tons of money, then the Journey is a great choice for an SUV.
I did not purchase my car at the dealership but I come here for maintenance of my vehicle. Their customer service is awesome!!! Wydell Whiting was great with keeping me informed and smiling as a solution to my problem was trying to be figured out. And Tim Whitehead always keeps me laughing and makes sure that I’m being well taken care of every time I visit. It’s one dealership I actually look forward to going to because of great service! Keep it up guys.
Nicest suv I've ever owned!
by Ember from Gettysburg,Pennsylvania
October 4, 2018
This hauls my family of 7 well. A little more room in back than previous suv and has storage under seats. Awd should be fun when snow comes. The color is very nice. Awesome black leather seats with red stitching. I dislike that gps doesnt update itself. I will just use my phone for gps. Back up camera is nice added feature .
We were online car shopping and inquired about a vehicle. Within several minutes we were contacted by Lauren Bierria (client advisor). I was able to reach Lauren on the phone and we started chatting about the vehicle that I had inquired about. Long story short, we went the dealership, did a test drive, and bought the vehicle that my wife wanted. Lauren is easy to work with and he helped make buying this vehicle a pleasant experience. We would definitely deal with Lauren again. He is a nice guy and we enjoyed speaking with him.
Muy comoda, espaciosa...
by Maria martinez from Kissimmee, Fl
November 10, 2018
Esta guagua cumple con todas mis expectativas, muy comoda, muy espaciosa, economica en cuanto a la gasolina, con sus tres filas de asientos es mas practica para mi familia
by Todd S from Lake Martin from Alexander City, AL
March 27, 2018
We dealt with Austin in our experience with Don Jackson. He was a pleasure to work with. Austin took great care of us!! The dealership was very busy but ran smoothly. I will definitely look here first on our next purchase. The only negative was hearing somebody yell out Roll Tide, but I can overlook that. Lol
The car buying experience here was amazing, I can appreciate the since of urgency when you hit the lot. If you're looking for a hassle free, quick process and quality cars, this is your place. Truly satisfied! Thanks Olympic
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!
I've been coming here for years and they are yet to disappoint, my service agent Meagan make very sure that my visit here is top notch, and I feel valued and a repeating customer, thank you !!!!
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