Quentin!! You surpassed my expectations in every measure possible as a sales person!! You are great at what you do!! You took the time to get to know me and you accommodated me based on my needs and past car buying experience! Quentin is one the best sales people I've ever worked with! He is very knowledgeable, patient, attentive and most of all personable! If you're looking to buy, he's your guy!! Oh, and this is my THIRD new car purchase from these guys!!!
I ended up not buying a car from the dealership, but the service I received from Justin and Brian was excellent. The no pressure, no nonsense approach to the buying experience is refreshing and pleasant.
If I were looking for a used car again, I would choose Echo Park first.
I came in to purchase a 2015 BMW 228i at the Colo. Springs location. Mark Riopelle and Steven Hicks helped me with the purchase. The car was in beautiful condition and the test drive with Steven confirmed I was making the right choice. The only concern was a check engine light. Their in-house tech confirmed it was a temperature sensor code. We all assumed it was a simple warranty issue (and because the car was still under warranty, no big deal). Of course, after purchasing the car, I was anxious to get it checked out and repaired. I went to my local BMW dealer where I got good news and bad news. The problem was simple: a severed wire to the sensor (probably a critter). However, that's not a warranty issue. The repair cost $350. Here's where Echo Park shined. They took full responsibility for the repair cost. That action shows real integrity, a rare commodity in the retail car business.
I just have to say that car shopping as a woman can be daunting.. Greg Baker, Joe and Martin (pronounced Mar-teen) were fantastic.. no pressure, took their time with me, were great with and patient with my 4year old and honestly worked with me to get me out of my troublesome vehicle into one I had been wanting for a few years now.. worked with me to get the trade in value I needed!! I highly recommend Certified Preowned . Com / Pikes Peak Acura to any women out car hunting on their own, ask for Greg!! Plus Gavin in the service department was a genuinely nice, knowledgeable, helpful guy!
Came in with an idea of what I wanted and left with something completely different lol the experience was seamless and no pressure which was great. I got a fair offer for my car and am very satisfied with my new vehicle.
Joel McNees was very very helpful and I would recommend him to friends and family. He’s very humble and knowledgeable. Straight forward and down to earth.
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