I called in on Wednesday morning and Ken answered the call. He was able to keep up with my questions and what I wanted in my car. I also let him know my mother bought her Civic here back in 2012 so if they???re as good to me as they are to her, they have a customer for life. Needless to say Ken was absolutely amazing. He answered every single question my boyfriend and I had and wasn???t pushy at all. He worked with us on the trade value of my 2013 Soul and I left with a gorgeous brand new 2018 Civic Thursday night. Ken stayed well after hours to explain everything the car can do and I can tell everyone for a fact that most sales people won???t do that.
After a day of car dealerships and not seeing or getting the service I was expecting, I walked into Dodge City of McKinney and was immiedately greeted by Bobby. He could sense the defeat I carried with me but he was persistent on me staying positive, that he has what I was looking for. I initially came looking at the Jeep but switched gears to the Dodge. Bobby worked with me on my credit and my monthly price point. We initially did not agree and C.J. came over to speak with me. After reviewing they were able to get me in an amazing vehicle for an amazing price and interest rate. They stayed positive, bent over backwards and took care of me all the way through. This was by far the best car buying experience I have ever had. Best customer service and perfect vehicle for my family!
I had an emergency situation that required a visit to Mercedes of McKinney Texas. They treated me as if I was a local customer and took care of me and my issue with professionalism!! I truly appreciate their support.
Tovi Motors went above and beyond my expectation. Called in to check availability of a car, Z was able to answer all my questions and offered great financing. All the cars were in great condition, clean and well displayed. Best part was Z was able to beat my own banks rate. Very happy with my purchase and will recommend to anyone in the future.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
These guys did everything possible to get me into the the car that I wanted from the start! It wasn???t easy as a first time buyer but they did the necessary leg work to get me in the car I wanted and make me a happy Jeep owner! Couldn???t be happier with outcome! Thank you!
I went into the dealership just to see if I wanted to get a new truck. About an hour later I was driving away in my new GMC Sierra. That was the best buying experience I have ever had at a dealership. Ozzie the GM was awesome and you could tell he appreciated me for coming in. Seth was my salesman and he was just as awesome. I have bought many (too many) vehicles in my day and Freeman was by far the best. Bill in finance was great also. No pressure to buy this, add on that, or anything. Just great folks selling great trucks. I HIGHLY recommend Freeman GMC in Grapevine!
My brother and I came to the lot wanting to take a look at the Nissan Altima that was listed. The guy showed us the vehicle and produced a battery charger so that the car could be operated. Took it for a test drive and was very interested. We were assisted in financing and were not approved initially thru their bank they used. He told us to try our credit union which we did and was able to get the car Zero Down and monthly payment well under $200 a month. I’ve had a couple issues with the vehicle and the owner/operator who has assisted us since the beginning of this purchase has accommodated the request. So far so good. I have an appt this coming Friday to get the issues addressed and fixed so we shall see how it goes....
I came to look a new car. David was very friendly, honest and helpful. He took his time to explained to me all the procedures from buying my car to finance my car, and he went through the features on new vehicle with me. I don't feel very comfortable when go to the dealership, but David proved to me otherwise. Could not asked for a professional, friendly service at Honda Eagle Dealership; and I came out with a brand new car!!!!
Received excellent service, clear definition of work and estimate of cost for the services agreed upon. Called for pick up much sooner than expected. Will continue using maintenance service at this dealership.
Very knowledgeable, polite, and listened to what we wanted everything he promised he delivered. everyone was helpful. no pressure sales fair deal on our trade. For the first time, I don't lose my cool in a dealership.
After purchasing our CX-5 we have received superior customer service & car maintenance. We love our car and the people who help us take car of it. Thank you Billy.
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