Hovey Motorcars is the best dealer I’ve ever deal with. I trusted Mr. Rich Sr when I’m talking to him on the phone. There was never a single word ‘not true’ in the whole conversation. He was completely honest, thoughtful, father figure and gracious. I know I went too personal can’t help it that's what I felt. The company shipped my car I inspected my Ford MV-1 entirely, it was exactly what Mr. Rich pictured in my mind. Even he told me the tires weren’t good and it didn’t surprise me when I saw them. The price was fair even though, I’m not good in bargaining and Mr. Rich didn’t try to take advantage on that. After I did the down payments, my loan processing took over a month and they’ve been very patient to hold my car in their parking lot without charging me or selling to other better offers. The whole staff tried to work with me all the process and they’re all very helpful and friendly.
I really Thanks to the whole staff and family especially Mr. Rich Hovey
I would give them a million ⭐️
I would recommend to anybody. Kris Concelman has truly given me the best customer experience. Patient with my questions and upfront with my options. Could not have chosen a better place to start AND finish my car shopping!
Still in the process, and the salesman is okay, but their email communications are jacked. The day after taking a test drive I receive an email asking when I want to take a test drive. An email supposedly from my salesman lists a cell number to another salesman. A young sales manager calls me on my cell asking when I want to come by and see the car...a few days after I've come by and seen the car. Spooky.
Service agent and experience at dealership was TOP NOTCH!
by LCWilson2016 from DealerRater.com
September 10, 2017
I didn't buy my truck here because I found it at another dealer that had it in the color I wanted but I get it serviced here because it is close to home. I have been twice and the people and the service are excellent and hassle free. Not one negative! My service agent, Alberto was MORE than competent and took care to get my truck service quickly and even replace my battery without questions. I will be back next time and I will buy from here next time also.
The service personnel greeted me before I could get out of my car. They assisted me with my things since I am disabled. I was kept informed of the progress of my car. Everyone I came in contact with was very professional and friendly. Legend KIA is the only place I take my car to to get serviced. When my car was finished the service personnel explained. What was done to my car. My car was returned to me washed & vacuumed.
We have been Ford owners forever but traded her in for a new Nissan Titan XD. We are thrilled with our new truck! Inside and out... we consider it an upgrade from our Ford truck!! Thank you Travis Miller for your patience and expertise with us throughout the choosing and buying process!
Excellent customer service from Kevin in the service department. My Rogue needed a new SD card for the navigation system. He ordered it; called me as soon as it came in. I didn't even have to get out of my Rogue to have it installed and he patiently answered all my questions. I am pleased with my Rogue and the quality of service I received from everyone at World Car Nissan! Great job!
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