Came in ready to leave without a car, but the staff went above and beyond my expectations to help me leave with a great car and a great payment plan. Thanks to Josh, Dave and everyone who assisted me while I was here. The store manager was very welcoming, and I appreciate how understanding he was about my two extremely active kids!
by gmatozeke05 from Lubbock,TX
January 3, 2019
Very comfortable, sporty,roomy and smooth driving. I would recommend this car to anyone looking for a bigger car. I am very pleased to own this car
I counted on the previous reviews when first going into this dealership. I am very happy to say that I will be continuing my business with Wedekind! The day I went in to meet with salesman Felice, him and the rest of his team were a great weight lifted off my shoulders. Everyone in the facility worked as hard as they could to make sure I left in a safe, reliable vehicle for my family. What only made it better is that it was the exact car I wanted and they worked with me on the payments to get me where I wanted to be. I would and do recommend this facility to anyone looking to purchase a vehicle. Thank you again Felice and the rest of the team for all the amazing work.
*I only did not rate the Quality of Repairs because I have not yet had any service done on my vehicle.*
Perfect family vehicle
by Jacc86 from Lady Lake, FL
January 1, 2019
Great interior size with third row seat option, lots of compartments, great on gas, many options and I got the AWD version which handles like a dream in all weather!!!
They made the whole process very simple and painless. Felice was quick and knowledgeable about the cars, I would ask for him again and will definitely go back here to look for our next car.
Love my Dodge Journey Crossroad
by Gmd74 from Bowie tx
December 31, 2018
This auto is very stylish and sporty. Does have 3rd row seating. Includes many features that I love such as push button start, hands free talk, Bluetooth, rear climate control, front wheel drive. I am 100 percent happy with my purchase!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Never owned a Dodge until I bought this Journey.
by Tomo- Fishin' Fool from Warsaw, VA
December 30, 2018
Have really been pleasantly surprised with the way the Crossroad performs, rides and handles. The 3.6L engine is very responsive and provides plenty power. The only downsides are poor gas mileage and the manual rear hatch.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I owned a 2014...glad to purchase a 2017.
by Donnas from Atlanta
December 4, 2018
This car is almost as nice as my 2014. Hope it lasts longer & is just as dependable. I am happy with it at this time.
Carolyn was extremely knowledgeable and patient with me as I am not an easy customer. She was not at all the typical pushy sales person. I would strongly recommend her services. I am so happy with my car and my experience
dodge journey's in general
by Tedra from Abilene
December 4, 2018
The car I traded in was a Dodge Journey I just upgraded to a new one, I love them, not sure I will ever own another type.
Friendly low pressure sales until we talked financing
by td2018 from DealerRater.com
November 8, 2018
Dave was great to work with and everything seemed low pressure for the most part. Biggest issue was their financing over ours. We were threatened with releasing our car back for other sales if we did not use their financing (as it would take too long to get a certified check form us). When we continued to assert that it was our bank or we walk, then the deal came through. I'm not sure if this was just pressure to close before the end of the month or only a standard finance maneuver. The rest of the buying experience from the test drive, through negotiations and final car pickup all went well. Nice variety of cars here to look at, but beware on financing pressures.
Nice car, I loved it!
by Penny5 from Marion, Iowa
November 22, 2018
The entire car was great. It was a smooth ride. Loved the cream color too! I own a black color van, it shows everything. Just wish I could afford it.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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