I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.
Brian went above and beyond in finding and locating the exact Jeep I wanted. He took the time to show me things on the Jeep and also called me after the purchase to make sure everything was good. I would definitely buy another vehicle from him
Brian Perry made our Jeep purchase easy and enjoyable. He is knowledgeable, helpful and straightforward. I would highly recommend him. The dealership did a nice job supporting him and providing a clean welcoming environment.
My husband and I came to Heritage VW to look at a used VW Golf. Spencer was our sales rep. He was friendly, knowledgeable, and got us in the car and out the door in no time. This was a little more than two years ago and I'm sorry I waited so long to review our experience. The car itself was in beautiful condition. I highly recommend checking out Heritage VW for your next car and make sure you ask for Spencer!
I have to say .. my husband and I had a wonderful experience buying our cars from Steve Cruz at Norris Acura. His knowledge of the vehicles and their incentives were a steal for sure! Thanks for the two beautiful vehicles we got to take home! Merry Christmas to us!!
From the moment I reached out to Mr. Lowery he took excellent care of me. Upon shopping for my new purchase i contacted 4 dealers. Mr. Lowery was the first person to follow through and get the deal completed in record time with no bs. Being in the professional field my self it was breath taking to work with someone on the same caliber; one who values customer service and exceed expectations! Meeting him in person continued to impress me. His communication style was efficient and effective! I will definitely bring Mr. Lowery future business for myself and whomever I know that is car shopping! Mr. Harris was exceptionally professional, efficient and funny as well! I love this dealership and look forward to doing more business with them!
As soon as you walk in to the place you feel like royalty. Its Awesome inside and they helped me buy my focus more than the ford dealer did. I will be back Bryan to buy my daughters car when ready Thank you !
Loved my sales rep. Most pressure you big time to buy. She did not. She answered all my questions, but did not make me feel like I had to buy the car or else as every other dealer I visited did. For that was the main reason I purchased my car there, and I would go back in a heartbeat to get another car in the future.
Focus on the dealer and your individual experience
by Davood Dc from washington Dc
July 4, 2018
Navid my sales rep was the man! Took me to the bank and my home to get my pay stub and bank statements. Fast and easy deal. Highly recommend IAD!
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