Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
i do not like the car buying process, but josh weaver and dennis penn actually made it pleasant. they answered all my questions from beginning to end and even after the sale. no high pressure tactics employed or misleading information given. i simply stated my needs and preferences and they went to work finding a great deal and exceeding my expectations. i was kept informed of what was happening in each step. this is my second car from them and i would buy there again.
I really enjoy the overall purchase process, David and Justin they both did a great job, great service, no pressure. I from Shanghai, as a foreigner, they didn't cheat me. one car, one price, no fake, no xxxxxxxx. so whatever where are you from, trust me, Hertz Car Sales should be your first choice ！
When my wife started looking a few months ago she spent a lot of time on the internet. When she found the Kia Sportage she wanted at Hertz it meant a trip to Charlotte (1 1/2 hours away). We were not disappointed. David and Eli were great to work with and we went home with her Kia. Would recommend them to anyone looking for a quality used vehicle.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
We got our 2015 Toyota 4Runner from Vroom and couldn't be happier. The experience was easy and fast! Stephen Smith was awesome and always responded quickly to any questions we had! I highly recommend Vroom to anyone!
It was a pleasure working with Jamil. Not only did he take time out of his night to stay later, he didn't rush the time spent. Very professional and knows his product. I'll be recommending family and friends to this particular salesman. Thank you Jamil.
Service Manager, Chett Boschele, from my initial call to the time arrived was cordial, patient with answering my questions and very informative. The shuttle driver (I'm sorry I can't remember his name) was friendly and fun to converse with during my ride to and from work! Thank you for a wonderful first time experience. I will definitely utilize your services in the future as needed.
My rating comes from Awesome customer service from the time I pulled in the service area until leaving very helpful and listen to my concerns . Very polite and courteous. It's not just about the salesman without superb customer service in your service department you would not have a repeat buyer .
Great staff, Courteous, professional, helpful and went the extra mile to insure that my order went through and that my part got shipped out that day for an on time delivery. I could be more pleased
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