I found the exact package and color of Pacifica at this dealer. I contacted Frandoo, Internet sales manager at Countryside on the phone. We negotiated the price on the phone and I verified the existence of the vehicle by picture and VIN # he sent me. After I got to the dealer, the process of the purchase of the new Pacifica was smooth and easy. Frandoo was very knowledgeable and he took time to explain functions and operations of the vehicle. He did his best to make certain that the transactions go through without hitch. He is also courteous. Even days after the sale, I had certain concerns, and he put efforts to address the issues instead of just referring to service department.
Financial department did excellent job in processing the purchase documents as well.
Overall, this was one of the best experiences of new car purchase that I had over past 4 decades. Even though Countryside in Jackson, GA is a small dealer, they are head and shoulder above the big fancy dealers in Atlanta. I highly recommend Countryside and Frandoo Jean for the next car purchase.
Brice B. Choi, M.D.
If you're skeptical about dealerships, concerned about surprising issues, or don't know where to start.. Gemar is the salesperson you want! We just purchased our 3rd vehicle and Gemar helped us with all 3. We didn't have to sit in the dealership over an hour, the finance process was simple, and Gemar didn't rush us into a deal. He thoroughly explained our options, checked for understanding, and kept in touch after each purchase. Gemar is extremely knowledgeable, patient, and genuinely wants to help. If he can't help, he'll tell you upfront, but will find option for you or someone who can help.
My experience would have received 5 stars, unfortunately my Internet Sales Associate was the reason it only received 4 stars. I travelled almost 2 hrs to see, test drive and ask questions about the Nissan Altima I purchased. Upon arrival the sales associate was friendly, firm handshake and all. After speaking with the Financial Manager and discussing my plans of making a cash payment but needed to take a few days to think about the purchase, the sales associate's entire demeanor changed. He had no words for me as I was leaving and barely wanted to shake my hand. He acted as if I were nothing and because I did not make the purchase on that day he had nothing else to offer me as for RESPECT. I decided the next day to make the purchase. I dealt with the financial manager instead of the sales associate and stated that if I could have my way the associate WOULD NOT RECEIVE ANY COMMISSION off the purchase. Thank You D. Minyard(Financial Manager) for your professionalism as for your Internet Sales Associate I would not recommend anyone to make a purchase through him. Thank You.
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
Mr. Alton Taylor had very good customer service. He was extremely knowledgeable and tried going over and beyond to get me in the car I wanted. Unfortunately, the financing wouldn’t match up to what I wanted. I still recommend people to him because he goes over and beyond to try and make sure needs are met.
I have purchased two vehicles in the past year from landmark and both experiences were the best I have ever received at any dealership. I appreciate all the hard work my sale person Matthew Moyers did to get me a fair deal.
I was having trouble with my Wrangler soft top and stopped in to Landmark. Even though I wasn’t interested in a purchase a salesman (Lamin Ceesay) came right out and helped me. Truly awesome experience.
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