My rating comes from Awesome customer service from the time I pulled in the service area until leaving very helpful and listen to my concerns . Very polite and courteous. It's not just about the salesman without superb customer service in your service department you would not have a repeat buyer .
My time at Kia was wonderful, everyone made the expierence very plain less and simple. It didn???t take nearly as long as I thought it was going to and I was able to get a brand new vehicle in my price range. Any questions I had they were answered very promptly and correctly. Over all every person I interacted with made me feel welcome and comfortable!
Great experience, Al was Great! I have financed twice before with other dealerships and its the typical spending hours to discuss, finalize & drive away with a car.. Branhaven was the opposite! Super helpful in discussing what my best options were, the whole process was smooth and quick! Picked up my car and signed all my paperwork in just about an hour, they were very understanding that i had a not so helpful schedule. Love my new Jeep Compass!
I can’t express in words how thankful I am for Jerry Gerken coming to my rescue after I had been in a car accident the day before totaling out my car I had purchased from him 3 years ago. Thanks Jerry for making my issues go away quickly with a car I am so happy with!
Bought a Kia Sorento from Rachel at Fuccillo North Port. The dealership was very clean, inviting and the people very customer friendly!! From the moment I first started looking for new vehicle they were the best. Didn’t give harassing phone calls just simply a check-up phone call. Loved the car and the way I was treated. Rachel was extremely friendly and explained all the options I could get and really listened to my needs and what I wanted. Bobby in finance was also great!! He explained all warranty options but didn’t push on them. Best place to buy a vehicle in my opinion. Great experience and free gifts were great too!!!
Was nice and newly renovated. Service was quick for a dealership. And staff was friendly. Was my first experience as a Kia owner they handled the small situation with my tail light quick and solved the problem for now was water behind the lens
Of the tail light. We will see if it comes back but they have no problem covering their warranties was very easy no hassle or questions
I absolutely love the way this dealership and my personal salesman dealt with me. With my less than perfect credit and little down payment, available, they were able to get me into a car that I LOVE! They don't work for commission, so the pressure to sell me something high priced and not what I really want was immediately missing from our dealings. The salesman listened to me and allowed me to choose the vehicle I wanted. My afternoon felt more like spending the day with an old friend than it did a business transaction. They even gave me a dozen roses when I left! I'd probably still be married if my husband had treated me as well as I was treated at Royal Kia, lol. I would and have been recommending them to everyone. I LOVE my KIA! Thank you Royal Kia and Everett for restoring my faith in honest car sales!!! You all ROCK!
Thank you so much for your help on all the decisions all the information I know it's gonna be great visit cars were nice prices were perfect
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