Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Ray truly wanted to earn my business and it was felt from the initial meet and greet at the front desk. The entire walk around he assured me he was going to take of me and he definitely came through in the end. It took 2 days but we were able to make the deal.
Amazing Customer Service!!! Thank you WAYNE!!! for all your help!! This dealership was kind, friendly, patient and made me feel very comfortable. I would recommend this dealership to everyone. Eliz Cruz
Through the process of searching for a vehicle, I had become very disheartened and disappointed in the experience. That is, until I met Joe from DeCozen Jeep Dodge. He was respectful of my time, knowledgeable, and extremely professional. He took an experience that I had started to dislike more than the dentist and made it fun and pleasant.
I've always been skeptical about buying used vehicles from "auto malls" and the like, and have always gone the more costly route and bought directly from dealerships that only sell certified pre-owned cars.
However, after doing a little research, looking at their inventory and meeting the owner of Rt. 27 Auto Mall, I took the plunge. It couldn't have been a more comfortable and positive experience. The salesmen and staff are knowledgable, helpful, and not overly pushy. They are also worked very hard to do business with me in a way that was very fair and reasonable, while still managing to maintain transparency and integrity. The entire process was as seamless as one could expect when buying a car.
Most importantly, the staff here exhibited a high level of regard for my (customer) satisfaction. Trustworthy, honest, knowledgable and very reasonable! I wouldn't hesitate to recommend these guys to anyone in the market for a pre-owned car and would definitely do business with them again!
London was great and the deal was smooth from beginning to end . Very up front and honest and made me feel comfortable through the entire process. I was told to come here instead of Westbury...glad I did and it was a pleasure to do Business with London and Town and Country.
I worked with Mike and was looking to get a used Mazda 3. Although my credit was fine, I guess i didnt have a strong enough credit history to get a loan with out needing a cosigner or more money down (both which I wasn't able to do). He explained my situation to one of his managers and i was told they will continue to work on getting me approved. Its been almost a month now and no progress has been made. I cant even get a hold of Mike. Ive called/texted him many times and he hasnt gotten back to me. If you cant get it done for me thats fine. But at least text me and give me an update so i dont feel so left in the dark. But anyway, although he seemed like a nice guy in person (never felt pressured), the fact that he kinda ghosted me put me off to this place. Probably wont ever come back or recommend this place to anyone. Get back to me and maybe ill change my mind..
I really enjoyed my experience buying my Jeep renegade from NY Off Lease. I found exactly the kind of car that I wanted and for a reasonable price. The staff was amazingly accommodating and wonderful to work with. Kim and John are the best. I would highly recommend this dealer to anyone looking for a smooth car buying experience.
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