by Carolyn "Stevey" S. from Winter Park, Florida
August 31, 2018
I have waited 40 years for my Mustang so to say I was thrilled is an understatement! After I purchased my 2014 V-6 just a few weeks ago from a Nissan dealership, I brought it to SunState Ford to have it checked over. I couldn't have asked for a better experience. It turned out my Mustang needed a major repair and Maurice took care of everything in a professional manner...keeping me updated on the progress of the repair. I will be back for further service needs and most definitely a new Mustang from this dealership when that time comes. Until then, a huge THANK YOU to Maurice and staff!!
I am a patient person, but almost a year after I purchased my VW, my patience is gone. I am still waiting on Frank Rowley to fulfill his promise of switching my spare tire to a full size. As I have always had full size tire spares, and that was a condition of my purchase. Frank has made every excuse, but ultimately has completely failed to fulfill his promise. The latest excuse is that a full size will not fit my spare storage, but he would continue to look for one for me. Really? No one knew that a year ago? And if it will not fit, why continue to search? My recommendation for purchasing a car from Frank Rowley is get absolutely everything in writing. That was my mistake. I wish I could take back the glowing review I wrote in January 2018 when I actually trusted Frank.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
This was my first time purchasing from a big dealership and it was an awesome experience. I dealt with Tony Patrizzio for about two months until I found exactly what I wanted in a vehicle. He was beyond grateful, I told him what I wanted, he took notes, and most importantly he had great communication. This experience went super smooth all because of him. I will definitely recommend anyone wanting to purchase a car to go to Tony! He even gave some life advice lol. The day I purchased my car was awesome! I met Luis Arce and I told him I really wanted that car and he made it happened. He listened and was a great help. Now when I had to hand over my money to you guys, lol I spoke with Edwin Acevedo and another great help! He was patient and explained everything perfectly. He did would he could to get me in that car and I really appreciate it. So thank you Tony, Luis, and Edwin for helping me get the exact car that I wanted! I really appreciate their help and will always be thankful for this experience. They all deserve a raise. lol. :)
LOOKING FOR A NEW CAR AND FOUND THEM ON LINE. GREAT PRICES, SUPER FRIENDLY HONEST PEOPLE. I WILL RECOMMEND THEM TO EVERYONE I KNOW. THANKS FOR THE GREAT DEAL AND TREATING ME HONESTLY. I WILL NEVER BUY ANYWHERE ELSE.
bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
Juan was our sales associate today when we bought our new Dodge. He was super courteous and has us in and out in no time with no hassles. After today's experience I know I will be a return customer. Thanks!
They were very kind to me and helped me every step of the way. Even though I spent more time there than I intended to, they still acted quickly and helped the process complete itself. I would definitely use them again if I needed to.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
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