I took my car in without an appointment. They got my car in quickly. Shortly after I got home Dean called to let me know what the problem was and what it would cost to fix it. When the job was done today sent a car for me.
I was looking for a used Ram 1500 with a CPO and Lithia was easy to work with -- especially Burton. . This vehicle has met all my expectations thus far and looks and runs like a new pick-up . The experience and communication was excellent and the time taken to close all the paperwork was short considering all the regulations that must be addressed .
The sales individuals there were all very pleasant and accommodating.
The person who assisted me in purchasing the car was very helpful and knowledgeable about the vehicle for the most part and if he did not know he didn't hesitate to find someone who did.
He was very respectful and courteous. "Cole" also thanked my husband for his service, former Marine while in the service, which I know he appreciated...
You have some very special employees there, "Cole, Chris and Mark"!
Hertz had a great selection of SUV vehicles which we were looking for. Kevin helped us check out the right vehicles and gave us sound advice as we evaluated each one. He even got a tape measure so we could measure haul space! And after all that, the price was right! Thanks Kevin.
Tony and Blake was very easy to work with,the deal I received on the truck I purchased was a no haggle process everything I requested they bent over backwards to accomodate my request they gave me more of a trade value than anyone in my home town or other dealership I visited I have been looking for a truck for awhile I saw there web site and I checked out the description of a truck I was looking for it had low miles for the year.It took me awhile to make up my mind to purchase I thought to myself what a great deal I couldn't fine a deal anywhere else around like I am getting I text Tony the salesman and told him I wanted it I researched some recalls on it he put it in there shop and they completed all the recalls on it and replaced the drive line and a u joint in the front suspension caused it had a low and high speed shake Tony did not want me to purchase it with the problems (What honesty) wow and didn't get charged for the repairs.This wouldn't happen at other dealerships they would of charged me for the repairs.I drove about three hours each way to do this deal they even stated they would put me in a hotel for a night or even take the truck home over a weekend WOW and I live in another state one trip to look and test drive back home and then to purchase did all this with a phone call to Blake and text with Tony.Very layed back people they will like I say bend over backwards to make the customer happy.I now think I have true friends in Tony and Blake,and I can also say the service manager was very helpful with the recalls and the repairs and very honest with the condition of the truck and knew the previous owner of the truck said it was a well taken care of unit. I can honestly say without a dought that this is the next dealership you need to check out They have my business now and I am going to tell people about them.
Wow!!!! These guys were amazing!!! I have been searching for just the right vehicle and I found it! Jon with Action Auto was amazing to work with and got my deal done to my exact needs and wants! Such a friendly group of people !!! Thankfully through cars.com I found the vehicle I needed and the dealership which could provide it!!!
I purchased a 2019 Ram 1500 from Lithia Dodge Billings. I was looking a Chevrolet Silverado but decided on the Ram due to more options, better ride and previous Ram owner. I had received very good service on an oil change and purchased a window part awhile back. This is what really brought me back to Lithia. The smallest things can have an effect on a customer. They treated me like I was a valuable customer on this little transaction. Cameron and Chuck were good to deal with. Great experience.
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