From the minute we went into Hardy Superstore earlier this week we knew it was going to be a great experience. We had bought from Hardy previously, so we expected the best anyway. Worked with Pam this time and she did a super job. Found exactly what we wanted and got a good fair deal. Both Pam and Dan at hardy are a pleasure to work with.
Very friendly staff. Several know me by name.. and I am not there that much.. but they know me and my 4 Jeeps. Service isn't backed up so that it takes 3 hrs for an oil change like some of the other dealerships in the area. They are very efficient and understand that good service with the ability to provide timely is what the customer needs.
I was truly impressed with the teamwork shown during my visit. They went over and above my expectations to put me in the car of my dreams! Thank you Norris and Gerald for tag teaming to make sure my travels from Alabama was not a waste. I commend you both and would highly recommend you to anyone searching for a vehicle.
Jay did a great job providing me with an oil change.
by Blessed1 from DealerRater.com
November 27, 2018
My last two visits for service on my Grand Cherokee have been handled with extreme courtesy and professionalism by Jay. Thankfully, both of my services were thorough and efficient. I appreciate Jay's diligence in addressing my concerns and his focus on complete customer satisfaction. I look forward to continued support from Paulding Chrysler Jeep's Service Department.
From the sale he was great and then after the sale he was not one of the sales people that just left you. He was there through the entire process and after. I had leather installed after the fact and he stayed on top of things when there was a delay. I also had not received my tag and the temporary tag was about to expire so I panicked. He was responsive to me and checked to make sure it was in route. I would recommend this dealership and Gerald specifically.
I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
My overall experience with this dealership and sales associates were very pleasant and sufficient. I was able to take my time in selecting my vehicle and was given accurate pricing info as I had already did my research for the car I was interested in. I wasn't pushed into a car I didn't want or desire after I decline to purchase the original car I went to the dealership to test drive. The associate took the time to look through the online lists of cars within a 150 miles of his dealership and after locating a car that I liked he was able to have the car transferred in from another state free of charge. I was called when the car arrived and made an appointment to check it out and I made a purchase.
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