This was my first time buying a car and I have to say these guys handled everything with ease. Danny handled all of the leg work and I felt like I did nothing. He got me the best rate and payment. Being a woman we always worry if we’ll be taken advantage of in the car market, you will never feel this way here!! I will continue to visit this Waverly Ohio location.
Searching for a first car can be a fun but tedious process, the people of Herrnstein in Waverly sure helped refine and speed up that process. Thank you Mike for helping us and getting me behind the wheel of my new Malibu!
My son purchased a vehicle from this dealer and shortly after (with- in hours of) his purchases started having issues. This dealer offered to make it right or give him his money back. This company followed throw with their words and did as they said they would. We personally found this company to be a great group of people and a very reputable dealer. Looking forward to working with them in the future!
We first went to the Waverly store which didn't have Anything of interest to us so we was sent to the chillicothe store which had a better variety to choose from. The employees in Chillicothe are very knowledgeable when it comes to the whole car buying process. Our experience there was a great one. The only part that was horrible was the wait although, that's how it is when you buy a car. We give these guys an A+.
When the wait for the detail to get done is the longest part of the buying process, you know you have a good dealership. Lee McNeal offered great customer service, a great deal and the financing department got me approved and papers signed very quickly. I was treated fairly and I highly recommend this dealership. FYI - I dove 5 hours - well worth the trip!
Bought my first new vehicle today from Greg at Herrnstein of Waverly. I was very impressed with the customer service and by the fact they tracked down the perfect vehicle for our budget. I would definetly recommend this dealership to anyone looking for an honest car dealership.
When I first saw the Honda Civic Si coupe, I begged my dad to call you guys even though your dealership is 7 hours away. The service was great and I personally want to thank Tami for the confidence of driving a stick. Laddie and Mike were very friendly, but Tami is like the icing on the cake.
Jamie did an outstanding job with our purchase of our new 2018 Kia Optima. The car didn't have remote start and Jamie made all the arrangements to have the remote start installed for me. First time I ever purchased a Kia and am well pleased.
Worked with Rich Moody. Could not have have gone any smoother. Got the van I wanted at the price I wanted. Was a 3 hour round trip to Chilichothe but would do it in a heartbeat again. Rich is a great guy!
My boyfriend and I went to Hernnstein Auto Group with the intention of browsing through vehicles to get an idea of what I would like to buy in the future. The salesman, Jared Davies, was extremely knowledgeable and couldn’t have been more helpful when we decided that we were interested in purchasing a vehicle. We ended up leaving the dealership in a 2018 Kia Sorento! I highly recommend that anyone looking for a new vehicle speak to Jared at Herrnstein.
I had a family emergency and had to leave the state. Stacy checked on me frequently, she went beyond what any salesperson would. Not sure when I can come back to Ohio but if I still purchase it will be from her. This company is fortunate to have her.
Loren was such a great representative. She welcomed and made us feel family. She really sold the car to us, and was straight forward about what we would be receiving. She listened to our needs and wants, and followed through with them.
My husband and I had just stopped to look around. We were looking for fuel economy and were interested in the Kia Niro. Jamie Lynch was very knowledgeable and familiar with this vehicle. He explained nearly everything about it. After a test drive we were signing papers and driving home in our new Niro. Jamie even programmed my iphone to the car! The entire process went smoothly with no pressure or hard sell tactics.
Great experience and love my vehicle! Salesperson was Jared- he was very knowledgeable about the vehicle he sold me and as far as car buying goes- it was as smooth of a process as it could have been.
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