From the onset of meeting Salvator Pineiro the salesman that greeted us, to the overall pleasantry of each staff member that crossed paths with us to the expedient Nature of the sales process, not to mention the finance gentleman trying to get the best rates!! We smiled, we laughed, we were completely relaxed AND we received a COMPLETE tutorial by Salvator on the 2018 Jeep Altitude!! WOW!!!
Definitely a customer for life here.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!
We worked with Milton Wright. We came to the dealership with a vehicle in mind. He helped us to it right away and was very pleasant. When it came down to the negotiating he was very patient and willing to listen to our requests. He was easy to talk to and personable. We will be back to see him again in the future.
My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
I purchased my first Jeep yesterday and it was so easy. I told my salesman, Corey Duff what I was shopping for and what my payments needed to be. From the first day I contacted him, through financing to delivery, my experience couldn't have been any better. I got exactly what I wanted!! Thank you Corey!! I would recommend Auto Plaza CDJR Desoto to anyone shopping for a vehicle and please see Corey for a great buying experience. Diane Campfield
We went to several closer dealerships before buying our Jeep from Federico. It was worth the drive. Larry Burch in sales and Devin Blazier in management were great to work with. We will go back to Federico when we need another vehicle.
We have purchased several vehicles from Federico's and have always had a great experience! The buying process always goes smoothly from beginning to end! They have a great staff from sales, finance and service, who are always friendly. Shout out to our salesman Larry, he did a great job! I would highly recommend Federico's!!!!
A must use dealership,1st class treatment.Craig S. was professional from A to Z , no hassle buying experience and Deanne went over the top to make this jeep purchase fit my needs.. A+ A+
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