Many thanks to Mr. Rudy Mazas. I went in looking for a vehicle I saw online, when I arrived the vehicle and been sold already. I got an instant attitude, but here comes Mr. Rudy Mazas, very helpful and knowledge about the inventory on the lot. Once he understood my dilemma he wasted no time in providing a viable solution in obtaining a new vehicle to satisfy my transportation needs. Mr Mazas explained all the new technology and functionality of my new vehicle and all of the overwhelming available electronic gadgetry. A thousand thank you's to Mr. Rudy Mazas. I highly recommend him to anyone looking for a vehicle.
They had the Dodge Challenger I was looking for - right color, right extras, and right price. After only 3 1/5 hours of friendly negotiations I was able to buy the car for LESS than my offered price. The only negative was that it was represented to me that the $795 alarm system was mandatory. In fact, it was an option.
Sissy and Manny were excellent! They really made the experience is purchasing a car very nice and pleasant. Amazing customer service. I recommend them so much. Very happy with the purchase of the RAM 1500
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
It was good app, people can find the car they want
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