i have always been satisfied with my Urse experiences. Chloe is a most helpful representative. Really enjoy dealing with her. keep up the good work.
A few issues
by NotaBigJourneyFan from Little Rock, AR
December 25, 2018
Bought it with just 7 miles on it. Battery is hard to get to, you have to go through the splash guard after removing the tire. Headlights get moisture in them often, bulbs are somewhat difficult to get to. Appears to have a heater core leak already, not sure what kind of coolent it's using but it's expensive. Uses a new freon in the A/C that's not available yet. Foglights are not standard. Front license plate holder is not standard except in states that require them by law. Glove box is too small inside.
Does have an AT transmission and 4 wheel disc brakes. MPGs are nothing to write home about, averages 20.6 with 90% highway driving.
Rebecca, the sales lady, was super. She based her recommendations on what information I gave her. She remained involved all the way through the process and after I drove off, with 2 follow-up calls to insure my satisfaction.
Customer service at its best !
I was greeted at the door and went to look at one car and bought a completely different car all with Keith's help. He did his best to keep my monthly payment the same and I was very satisfied with the service and I'm very happy with my purchase.
From start to finish these guys were great! Super thankful I ran into Rudi over at Larry Miller Dodge. While making the deal he walked me through and introduced me to everyone over at the Larry Miller family. Hand shakes, smiles and great deals is what these guys are all about. Hands down best experience I’ve ever had at a car dealership. If you need or just want a new car please give Larry Miller Dodge a call and ask for my guy Rudi, you won’t be disappointed!
by Happy family from Deltona, Fl
January 3, 2019
I have only had it for a few days, and love it. It rides very nice, and no road noise. I do wish it had hands free for my phone.
Good experience overall when dealing with Kenneth purchasing new tires and getting my front end straightened. I will continue to be a customer of Larry Miller Dodge.
1st ever brand new vehicle of any kind in my life!
by kaddy_daddy from Fayetteville, AR
December 24, 2018
I didn't know what to expect because I wasn't expecting to drive it off the lot. It exceeded all my expectations and I have received nothing but compliments in addition to congratulations on my 1st ever NEW vehicle...
Went it just to browse new vehicles & left with a 2018 Dodge Ram. Our salesman, Iran took good care of us. This is my 3rd purchase from this dealer. Great incentives! Matt in finance does a great job as well.
They called me back the same day I sent a message, my advisor Chris was thoroughly polite and professional, the paperwork was quick and easy, and I was treated just as well on a recall repair as if I had been a paying customer. This is the kind of service I expect from dealerships (sadly, so many are lacking) and LHM and Chris delivered!
The whole Experience was fantastic fast friendly and easy and i really enjoyed it and I will definitely recommend this to everyone and anyone I see.
Great family car
by JJcameron from Berea, KY
December 30, 2018
This car has great qualities. We have 4 children and everyone is able to fit comfortably. The only thing that I do not like is where the cup holders are placed in the front. I feel that this could have been designed better. The cup holders should be up closer to the drivers hand so that it is not a stretch to reach. Other that this it is a wonderful car!
Excellent sales staff and supporting members from start to finish. I have bought many vehicles over the past 15 years and this was the smoothest process out of all of them.
Most reliable car I’ve owned yet!
by Anacortez2018 from Burlington wi
December 29, 2018
This vehicle meets mine and my families needs! Has the 3rd row seating what we definitely wanted. Has touch screen. My favorite part about the vehicle is that everyone/passenger can control their own climax from heating to air conditioning! It’s super comfortable and roomy. It definitely makes me feel safe while driving!
Outstanding service throughout the process and after!
by Jon9414 from DealerRater.com
November 26, 2018
I just want to say I enjoyed my time at Avondale Dodge. Nygel Newborn was awesome! He was a laid back guy and never pushed us. During the time, it felt Nygil was a friend trying his best to get every incentive and rebates. When I walked out of the dealership, my daughters said they saw rainbows and unicorns, on how happy they were as well.
by Jones from Chicago
December 26, 2018
This vehicle performs very well and I am surprised by it’s decent gas mileage on the interstate. It has Great room all-around for both children and our groceries . We are highly satisfied
Bought a new 2018 Hyundai Elantra from this dealership and was very satisfied with quality of detail and service. I received a fair price and my trade-in was equally fair priced. Follow-up was excellent, as well as the presentation from the salesman. I would definitely go back for another vehicle.
Just Bought It
by RnD from GRANBURY
December 15, 2018
We bought this car because we wanted several of the features including, remote start, third row seating, heated seats and steering wheel, etc.
The third row seats are not really for older people because once you climb in you may not be able to get out.
It has some extra features such as storage compartments in the back floor for drinks etc. It does not have any sort of cargo cover which is a negative for us.
The gas mileage after a couple of thousand miles is at 20.3.
I do have a complaint about the lack of cup holders and their location. There are two for the front seat and they block the access to the compartment behind the cup holders.
The handling is good and road noise is minimal compared to what we are accustom to.
The seats are not as comfortable as I would prefer and the seats do not go back far enough to straighten your legs, so if you don't mind driving in a sitting position you are okay, it just isn't comfortable for me to drive with my legs bent all the time.
Something that is nice for long distance comfort is a place to rest your right foot beside the pedal which this does not have.
I’ve bought and serviced two cars at Larry Miller Volkswagen. My experiences are always positive.
The dealership is beautiful and polished sparkling clean. Service writers are knowledgeable and professional with the perfect amount of warmth.
Communication is excellent and service time commitments are met.
Listen to the people who own a Journey!!!
by Lancem46 from Sanger TX
January 4, 2019
The Journey exceeds all our family needs!! Plenty of room up front and the 2nd row. 3rd row suited for kids. Very good ride and love the steering! It turns like a small suv but has the room and comfort of a larger suv. The engine is plenty peppy enough for me. Had it fully loaded with people over the Christmas holidays to go look at lights. Had no trouble accelerating to get on the the highway or keeping up with traffic. The so-called experts are so far off!!! Absolutely love it!!!
“Great Buying Experience”
My Husband and I decided it was time to buy a new car--about 1 year before we actually did! I kept putting it off because I HATE car shopping (don’t you), the pressure, the money, the whole miserable experience. We chose Gosch because of location and reputation. We decided to go and drive “something” just to see what might be out there. We were very interested in Hyundai for the great warranty. Made an online appointment and went in to meet MIke Stratton. We were quickly introduced to Justin Peterson (Mike w/ another customer). Justin was awesome. He let us do our own thing, made sure our questions were answered. We ended up purchasing an awesome Hyundai Tuscon. It’s been a couple of weeks and I’m just writing my review to say this was the “BEST” car buying experience ever, for my Husband and for me. No pressure, no price changes, no “car salesman” scenarios.
We have been contacted several times to just check in and make sure we don’t have any questions about our purchase. Amazing customer service and product. My husband and I both give Gosch Hyundai and the sales team 5 stars. Thank you for the great car buying experience.
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