I was involved with another dealership in a process of trading-in two vehicles for one. I was frustrated there but fortunately ended up working with the expert team at Gulf Auto Direct. They made what was turning into a complex transaction a pleasure! I was greeted by every member involved and every consideration to me as the customer was given. Rickey was easy going but informative and helpful. He communicated with me in a straight forward manner that I respected and showed that he respected me! The whole team did everything they said they would do and in a timely manner. It was impressive to see such team work dedicated to making my experience there exceptional. I am a believer in customer service and this places does more than deliver. Don't hesitate this is where you want to do bussiness--ask for Rickey.
Ricky Saragusa helped us find a great car and a great deal to surprise our daughter with a new car, she absolutely loved it! He was a great salesman and was very polite and organized. I would definitely recommend dealing with !
Very stingy sales manager. My salesman was very courteous, but had to represent his boss who was unpleasant. The car has transmission issues, but it was used, so I bought it as-is. Lack-luster customer service. Will not return because of the manager.
LARRY WAS OUR SALES PERSON HE WAS GREAT AND VERY KNOWLEDGEABLE ABOUT OUR JEEP WE PURCHASED WE ARE VERY SATISFIED AND WOULD DEFINETLY RECOMMEND MR.LARRY TO OUR FRIENDS AND FAMILY.PLEASE KEEP HIM WE THINK HE IS AN ASSET TO UR COMPANY THANKS AGAIN WE WILL DEFINETLY MAKE U GUYS A PART OF OUR FAMILY. THANKS: SUSAN GEORGE
The over all experience was fine I asked the service desk when I arrived at 7:40 am he told me 30 minutes and I was out in that length of time
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