Gunnar and Steve are Excellent Service Writers, I will continue to have my vehicle serviced at Webb Ford
1st ever brand new vehicle of any kind in my life!
by kaddy_daddy from Fayetteville, AR
December 24, 2018
I didn't know what to expect because I wasn't expecting to drive it off the lot. It exceeded all my expectations and I have received nothing but compliments in addition to congratulations on my 1st ever NEW vehicle...
Our new 2018 Ford 250 Transit van was just what we needed here at Appliance Pro to do our service calls now we have to 2018 250 Transit vans will be purchasing more in the future thank you Webb Ford for helping Appliance Pro grow its appliance repair business
Castle Subaru always seems to go above and beyond in service. They are courteous, professional, and very efficient. I always have a great experience with them.
A few issues
by NotaBigJourneyFan from Little Rock, AR
December 25, 2018
Bought it with just 7 miles on it. Battery is hard to get to, you have to go through the splash guard after removing the tire. Headlights get moisture in them often, bulbs are somewhat difficult to get to. Appears to have a heater core leak already, not sure what kind of coolent it's using but it's expensive. Uses a new freon in the A/C that's not available yet. Foglights are not standard. Front license plate holder is not standard except in states that require them by law. Glove box is too small inside.
Does have an AT transmission and 4 wheel disc brakes. MPGs are nothing to write home about, averages 20.6 with 90% highway driving.
I walked into the dealership not expecting to walk out of there with anything. Adam was a tremendous help! And I cannot thank him enough for helping me find the perfect car for me!
Listen to the people who own a Journey!!!
by Lancem46 from Sanger TX
January 4, 2019
The Journey exceeds all our family needs!! Plenty of room up front and the 2nd row. 3rd row suited for kids. Very good ride and love the steering! It turns like a small suv but has the room and comfort of a larger suv. The engine is plenty peppy enough for me. Had it fully loaded with people over the Christmas holidays to go look at lights. Had no trouble accelerating to get on the the highway or keeping up with traffic. The so-called experts are so far off!!! Absolutely love it!!!
I truly can???t put into words how impressed I was with this dealership and my salesman, Adam! Adam was so attentive, patient, personable and thorough every step of the way. He truly made my entire experience easy and enjoyable. He treated me like a person and not just a customer, everyone at this dealership did. I had an awful experience at another dealership and after the incredible service I received here, I honestly can say I???ll never go somewhere else! I can???t recommend Adam and Napleton???s River Oaks dealership enough! Thanks Adam!
by Happy family from Deltona, Fl
January 3, 2019
I have only had it for a few days, and love it. It rides very nice, and no road noise. I do wish it had hands free for my phone.
Very friendly, honest and straight forward in every step
by 89kulakowski from DealerRater.com
November 28, 2018
Great overall experience. Everyone was honest with me throughout the entire process. I would highly recommend them to anyone looking for a Dodge, Jeep or Ram.
Great family car
by JJcameron from Berea, KY
December 30, 2018
This car has great qualities. We have 4 children and everyone is able to fit comfortably. The only thing that I do not like is where the cup holders are placed in the front. I feel that this could have been designed better. The cup holders should be up closer to the drivers hand so that it is not a stretch to reach. Other that this it is a wonderful car!
Salesman were very professional and made my visit well worth it. Adam Muhammad was my salesman and he went above and beyond to get the deal done with my knowledge of what I was trying to achieve when purchasing my vehicle. I highly recommend this dealership and I will definitely return when in the business of purchasing a new vehicle. GM Mo Muhsen is the go to guy to make it all happen! You guys rock!
Most reliable car I’ve owned yet!
by Anacortez2018 from Burlington wi
December 29, 2018
This vehicle meets mine and my families needs! Has the 3rd row seating what we definitely wanted. Has touch screen. My favorite part about the vehicle is that everyone/passenger can control their own climax from heating to air conditioning! It’s super comfortable and roomy. It definitely makes me feel safe while driving!
Very pleased with the attentiveness of my sales person, Adam! He's down to earth and not pushy, I appreciate that he totally made my decision for a new vehicle about me. Happy about my purchase and my decision to stop in and shop with Napelton's team!
by Jones from Chicago
December 26, 2018
This vehicle performs very well and I am surprised by it’s decent gas mileage on the interstate. It has Great room all-around for both children and our groceries . We are highly satisfied
I have to say, Working with Brian James in the finance department has made my decision easy to travel a extra 40 miles to Mancari jeep especially that I have a jeep dealer 5 minutes from my home. Brian knows what I want and gets it done in a timely manner. Thanks Brian James
This was our second car purchase from Mike and we were just as happy this time as we were last time. Our first time we met Mike we almost bought from him. We were going through financing and then decided to not buy. We felt bad for how it went down. A few months later we returned. We were a bit worried that how things went the first time might affect how he would treat this time. Well he was great and went through with a purchase of a Pacifica. It took a few trips because we have 3 kids and Mike was patient and very understanding. This last purchase took a total of 2 hours and we again are totally pleased . He has very good product knowledge and listens to what we want. We like his down to earth demeanor and that he isn???t pushy. We have given his name out to several of our friends and hopefully he will get a few sales from them. Finding a car salesman who is honest and not just out for the sale is hard to do. Mike is that kind of person. Thank you again Mike and we will be back when we need another vehicle.
Just Bought It
by RnD from GRANBURY
December 15, 2018
We bought this car because we wanted several of the features including, remote start, third row seating, heated seats and steering wheel, etc.
The third row seats are not really for older people because once you climb in you may not be able to get out.
It has some extra features such as storage compartments in the back floor for drinks etc. It does not have any sort of cargo cover which is a negative for us.
The gas mileage after a couple of thousand miles is at 20.3.
I do have a complaint about the lack of cup holders and their location. There are two for the front seat and they block the access to the compartment behind the cup holders.
The handling is good and road noise is minimal compared to what we are accustom to.
The seats are not as comfortable as I would prefer and the seats do not go back far enough to straighten your legs, so if you don't mind driving in a sitting position you are okay, it just isn't comfortable for me to drive with my legs bent all the time.
Something that is nice for long distance comfort is a place to rest your right foot beside the pedal which this does not have.
Thank you Francisco and Eduardo for working with my situation and helping me get my new Pathfinder! Midway Dodge is the best they really care about the customers
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