Suresh arranged for a great 3-year lease deal on a Jeep Cherokee Limited. The process was transparent, quick and painless, which are rare qualities when it comes to car dealerships. Frank went over all of the closing paperwork, took his time to clearly explain the terms and fine print. He was super knowledgeable and will make sure that customers leave happy and satisfied. This is my second time leasing from this dealership. Their car service department has also been terrific over the years. Each time I have brought in my car for regular maintenance, service has always been efficient. I highly recommend this place together with Suresh and Frank.
Brought my 2017 mustang for simple oil change. and why engine light was on. When I got it back and drove it a little way, I experienced that it was a lot faster and smother than before. Thanks David Shiloh t
I should start by saying that the new owners management is doing an excellent job, everybody is friendly, and customer service is top notch, very nice atmosphere great energy, this is not my first visit to a Nissan dealership and i was highly satisfied, they go above and beyond for their customers, definitely coming back for my next lease in the future.
Kris Galicia provided outstanding customer service. He was courteous and polite. He was able to answer all myconcerns. I'll definitely recommend this dealership and him to my friends and family. Thank you!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Lucky to find them ! In special the financial manager(Asian)
by BELDIE.COSMIN from DealerRater.com
December 4, 2018
I recommend them !🙏 they are the best ! Both of them JC and The financial manager who we work with ! We love them and they are really nice persons🙏!
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