No hassle, no high pressure, great experience!
July 13, 2014
I am a tough buyer and keep my vehicles for several years. When it's time to buy, the dealership must play by my rules or I leave the lot. I research the vehicle I intend to purchase thoroughly and find identical vehicles from multiple dealerships. When the buying process started, I made appointments with reputable dealerships in Indy, Dayton, and Cincinnati. Before I headed out for my Dayton appointment, I stopped in at Wetzel Honda without an appointment. I was up front with them and said give me your best deal including a trade-in; one shot, no negotiating and that I would still shop other dealers with the same rules. They gave me a respectable offer and I said that I would come back later and let them know either way. I then drove to Dayton, OH for my appointment and gave them the same ground rules (I did not provide them my quote from Wetzel). Their offer was around $500 more for their car. The salesperson asked if I would share the offer from Wetzel; at this point it did not matter, so, I shared the offer. As I was leaving, the manager came back with a counter offer with some dealer perks. I thanked them for the offer and left the dealership. I returned to Wetzel later on that afternoon, completed the deal, and left with a new 2014 Honda Civic. They did not have to honor the proposed deal since nothing was signed, but, I left as a satisfied customer and have no reservations about recommending them to potential buyers.