Was bringing vehicle in for a checkup and while waiting was just walking through lot. We were in near future thinking of purchasing a vehicle good on gas and happened to walk by a VW Jetta and it really caught our eye. Howard came out and was very helpful in looking it over a test ride (actually two!) and comparing some other vehicles. He was extremely helpful through whole process. This was our third purchase through a Bill Walsh location and have had great experiences. Thanks to Howard for such great care!
The service department with Craig & tech Jim spent a lot of time answering questions, comments, and concerns in regards to our new challenger. They were both awesome!! Thanks for having such great people!! Sincerely, Dan Blaha
First time ever being at a dealership in IL and it was a great experience. My salesman was Eric and immediately I felt comfortable because himself and the staff were very welcoming. Best part of this experience was the friendliness and also the confidence Eric showed to help me in getting a New Used car. Coming from WI, I highly recommend this dealership even if it’s a drIve because it’ll worth it.
We have purchased 4 vehicles from Sierra Motors (Ottawa, IL) over the last 9 years and have always felt well treated in every aspect. Last week we purchased a new, 2017 Mazda CX-5 and love the car, the price, and the respectful, friendly service we received. Our salesman James, was exceptional in spending time with me test driving several different models and was very knowledgeable about each car. He helped me weigh the options of each vehicle without being a pushy salesman. He also spent extra time with my husband and I, explaining how all the features and controls in the car operate. He even helped me link my iPhone! I would definitely go back to the same dealer and salesman in the future!
Needed our first oil change, rotation of tires and also had a recall to take care of on this visit. Very excellent attention to us -- got there a little early, they took us early. The waiting facility is bright, comfortable and clean. The Sales Manager, George, stopped by and talked with us and before we knew it, our car was done. Thank you!
I first found Dempsey online. I requested information & got a response very quickly. I was looking 4 a new specific vehicle with pics. The information & pics where also sent 2 me quickly. I went 2 the dealership 2 talk about the vehicle I chose, & drove it home the same evening. The people r very nice. I did go through anxiety. Let's face it, a house & car r the most expensive purchases 2 get. They did calm down my anxiety & I'm now enjoying my new vehicle.
Best car buying experience. I'm a long time Ford customer and switched because of the service provided by sales consultant Eric McCleskey and manager Gordon Parker. Great team and great dealership. Highly recommended.
I would recommend Pat to anyone looking to purchase a car. He is a really genuine guy that actually cares about you and the process. He takes his time in making sure that all of your needs are met and is patient and friendly. Again, I would highly recommend working with Pat.
Jim Ceja is wonderful to work with. He is helpful and follows through on what he says he will do. Unfortunately, we suffered a financial crisis and could not complete the purchase as we wished but when I'm ready to buy, he will be my first call.
We purchased our new Jeep Wrangler JLU from Dempsey. We worked with Jim Schumauker. I cannot say enough about how hard he worked to locate the Wrangler that fit our needs. The entire process was no pressure and was very fare on trade value as well as the price of the new vehicle. I would recommend Dempsey to any friends and family.
I came in and worked with Ryan and worked out a great deal on a new jeep. He made sure it was the deal I wanted and not the deal they had. The next week my sister went and bought a new jeep as well and dempsey dodge by far has the best service in the area. Great job guys.
I would highly recommend this dealership to anyone that buys their cars online. They picked us up at the airport and had the car and paperwork ready to go when we arrived. It was a very enjoyable car buying experience. And meeting Mr.Dempsey the owner, made it such a nice personable touch. Also want to give a shout out to salespersons Wally, Eric, and John in finance. They were all excellent and treated us well. We recommend this dealer, and would buy from again in the future. Mrs. S
The sales manager was extremely helpful with getting me into a Jeep Wrangler Unlimited for the payments I wanted and all the other sales people were very friendly Ive had my oil changed and tire rotated twice now and the service is friendly and fast
Thank you Duane for all your help! You went above and beyond to make our experince one of the best! You kept in contact before we met, had vehicles ready..so all we did was pick one! We would purchase again from Prescotts in a heart beat!
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