I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I knew exactly what I wanted (Jeep Grand Cherokee 4x4 High Altitude, Black with Black wheels). I called the store and spoke with Wesley my sales guy. He didn't give me a bunch of sales talk, asked me to fill out the online application and we literally did the car deal over the phone. There was no hassle, no back and forth and I drove all the way from Corinth to buy this vehicle. I got an incredible deal and as I've heard from the radio commercials, I "drove a little further, to save a lot more." I highly recommend the staff at Platinum Chrysler Dodge Ram Jeep. General Manager Andrew Beck and Wesley had the car ready outside as I pulled up. Not one thing was left undone and it was without a doubt, the best car buying experience I've ever had.
I went to look at my new car, they had it pulled up for me ready to go. Stetson Sullivan was my salesman; he was excellent, knowledgeable, and listens to his customers. Management got my payment exactly how i wanted. They were extremely nice and helpful. Finance was fast and easy. I look forward to my next purchase because I???ll be going back for sure.
Awesome place to purchase your vehicle. You get nothing but first class treatment. I never had to leave my home in the cold rainy weather. Mike Jones had me to pick out a car online, he got me financed and had things ready less than 24 hours. This how great they are, my car was delivered to my front door the late evening before Thanksgiving . Marco Sarfaraz taken time from his family to make sure I had my new car before the holidays. Mike and Marco great teamwork!!! Amos and I will be buying all cars from Autoflex.
Everyone was so helpful, not pushy at all, and very accommodating! I came in looking at only one truck, test drove it, and left the dealership without being haggled or pushed. Two days later I came back in and did minimum negotiating and bought it.
My overall experience was amazing. My sales person went out of his way to make sure my needs were taken care of and I left in the truck of my choosing. I will DEFINITELY recommend Platinum to my friend and family.
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
After a day of car dealerships and not seeing or getting the service I was expecting, I walked into Dodge City of McKinney and was immiedately greeted by Bobby. He could sense the defeat I carried with me but he was persistent on me staying positive, that he has what I was looking for. I initially came looking at the Jeep but switched gears to the Dodge. Bobby worked with me on my credit and my monthly price point. We initially did not agree and C.J. came over to speak with me. After reviewing they were able to get me in an amazing vehicle for an amazing price and interest rate. They stayed positive, bent over backwards and took care of me all the way through. This was by far the best car buying experience I have ever had. Best customer service and perfect vehicle for my family!
Thank you Marshall and Jason for everything you guys did! Came in looking for a new car and they helped me with my options and was able to pick out the perfect car for me.
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