I have dealt with this place for over 20 years they are the most Fair honest people that I know. John and Charlie bend over backwards to put you in a new vehicle there's nothing they wouldn't do to help somebody. Some of these bad reviews are ridiculous Chilson Wilcox is the place to go.
As a woman, I've found that there are times the car salesmen deem you as unintelligent when it comes to cares because you are a woman. This was NOT the case at Chilson Wilcox. Charlie was pleasant, informed, helpful and just a delight to work with. I will DEFINITELY be doing business with them in the future.
We made the trip from Cortland, which is an hour and a half, not knowing what to expect. After sitting down with Charlie and getting the details on the car, we got a GREAT deal on a used Toyota Rav4. I couldn't find any other dealership within $3,000 of their asking price in New York. It was a great experience and well worth the trip, I am so happy with my new car!
Brian Nolan was my non-commission sales consultant today. He was helpful and knowledgeable about the vehicle I purchased. He seemed to really care about the customer experience and he found me a quality vehicle. I had a great experience working with him. He went out of his way to set me up with the best package to fit my budget. I plan to have future purchases with Brian.
Brendan and Brian were very helpful with providing me with the information needed to help me make my selection. the overall purchase process was very quick and efficient. since they are non-commission sales consultants they worked together to get everything done
Brian streamlined our purchase. Since he is a non-commissioned sales consultant we were in and out with a smile. And he even survived the test drive. Thank you
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