Simple oil change, but so much courtesy and overall care for the vehicle is appreciated. Car was inspected and washed; waiting in customer area is comfortable and the time passed quickly. Keri is a terrific service rep. Also have worked with Ann in the past—also great.
What is the best experiences we have had in purchasing a car. Shannon was very helpful and we got the car we want. There was no pressure at all. This is the way carbines should be.
Just Bought It
by RnD from GRANBURY
December 15, 2018
We bought this car because we wanted several of the features including, remote start, third row seating, heated seats and steering wheel, etc.
The third row seats are not really for older people because once you climb in you may not be able to get out.
It has some extra features such as storage compartments in the back floor for drinks etc. It does not have any sort of cargo cover which is a negative for us.
The gas mileage after a couple of thousand miles is at 20.3.
I do have a complaint about the lack of cup holders and their location. There are two for the front seat and they block the access to the compartment behind the cup holders.
The handling is good and road noise is minimal compared to what we are accustom to.
The seats are not as comfortable as I would prefer and the seats do not go back far enough to straighten your legs, so if you don't mind driving in a sitting position you are okay, it just isn't comfortable for me to drive with my legs bent all the time.
Something that is nice for long distance comfort is a place to rest your right foot beside the pedal which this does not have.
This was a nice place to buy a used car. They let me test drive the car on my own. They provided all of the information I asked for. They were reasonable when it came to negotiating the final price. My biggest critique is that when it came to doing the paperwork, they pushed pretty hard to sell several types of additional coverage. Be strong and direct with your position and they pretty quickly reduced the prices of the coverages. Overall this was generally a good experience. Also Licking County has a relatively low sale tax especially if you’re coming from Columbus. The drive is definitely worth the effort.
i have always been satisfied with my Urse experiences. Chloe is a most helpful representative. Really enjoy dealing with her. keep up the good work.
1st ever brand new vehicle of any kind in my life!
by kaddy_daddy from Fayetteville, AR
December 24, 2018
I didn't know what to expect because I wasn't expecting to drive it off the lot. It exceeded all my expectations and I have received nothing but compliments in addition to congratulations on my 1st ever NEW vehicle...
Rebecca, the sales lady, was super. She based her recommendations on what information I gave her. She remained involved all the way through the process and after I drove off, with 2 follow-up calls to insure my satisfaction.
Customer service at its best !
This car has great qualities. We have 4 children and everyone is able to fit comfortably. The only thing that I do not like is where the cup holders are placed in the front. I feel that this could have been designed better. The cup holders should be up closer to the drivers hand so that it is not a stretch to reach. Other that this it is a wonderful car!
I was greeted at the door and went to look at one car and bought a completely different car all with Keith's help. He did his best to keep my monthly payment the same and I was very satisfied with the service and I'm very happy with my purchase.
I am really impressed with the service that Stephen wade gave to me! Sal was very sympathetic to my needs and got me just the car I was looking for. 10/10 would definitely recommend.
Listen to the people who own a Journey!!!
by Lancem46 from Sanger TX
January 4, 2019
The Journey exceeds all our family needs!! Plenty of room up front and the 2nd row. 3rd row suited for kids. Very good ride and love the steering! It turns like a small suv but has the room and comfort of a larger suv. The engine is plenty peppy enough for me. Had it fully loaded with people over the Christmas holidays to go look at lights. Had no trouble accelerating to get on the the highway or keeping up with traffic. The so-called experts are so far off!!! Absolutely love it!!!
From start to finish these guys were great! Super thankful I ran into Rudi over at Larry Miller Dodge. While making the deal he walked me through and introduced me to everyone over at the Larry Miller family. Hand shakes, smiles and great deals is what these guys are all about. Hands down best experience I’ve ever had at a car dealership. If you need or just want a new car please give Larry Miller Dodge a call and ask for my guy Rudi, you won’t be disappointed!
A few issues
by NotaBigJourneyFan from Little Rock, AR
December 25, 2018
Bought it with just 7 miles on it. Battery is hard to get to, you have to go through the splash guard after removing the tire. Headlights get moisture in them often, bulbs are somewhat difficult to get to. Appears to have a heater core leak already, not sure what kind of coolent it's using but it's expensive. Uses a new freon in the A/C that's not available yet. Foglights are not standard. Front license plate holder is not standard except in states that require them by law. Glove box is too small inside.
Does have an AT transmission and 4 wheel disc brakes. MPGs are nothing to write home about, averages 20.6 with 90% highway driving.
Went it just to browse new vehicles & left with a 2018 Dodge Ram. Our salesman, Iran took good care of us. This is my 3rd purchase from this dealer. Great incentives! Matt in finance does a great job as well.
They called me back the same day I sent a message, my advisor Chris was thoroughly polite and professional, the paperwork was quick and easy, and I was treated just as well on a recall repair as if I had been a paying customer. This is the kind of service I expect from dealerships (sadly, so many are lacking) and LHM and Chris delivered!
Excellent sales staff and supporting members from start to finish. I have bought many vehicles over the past 15 years and this was the smoothest process out of all of them.
Most reliable car I’ve owned yet!
by Anacortez2018 from Burlington wi
December 29, 2018
This vehicle meets mine and my families needs! Has the 3rd row seating what we definitely wanted. Has touch screen. My favorite part about the vehicle is that everyone/passenger can control their own climax from heating to air conditioning! It’s super comfortable and roomy. It definitely makes me feel safe while driving!
Outstanding service throughout the process and after!
by Jon9414 from DealerRater.com
November 26, 2018
I just want to say I enjoyed my time at Avondale Dodge. Nygel Newborn was awesome! He was a laid back guy and never pushed us. During the time, it felt Nygil was a friend trying his best to get every incentive and rebates. When I walked out of the dealership, my daughters said they saw rainbows and unicorns, on how happy they were as well.
by Jones from Chicago
December 26, 2018
This vehicle performs very well and I am surprised by it’s decent gas mileage on the interstate. It has Great room all-around for both children and our groceries . We are highly satisfied
I’ve bought and serviced two cars at Larry Miller Volkswagen. My experiences are always positive.
The dealership is beautiful and polished sparkling clean. Service writers are knowledgeable and professional with the perfect amount of warmth.
Communication is excellent and service time commitments are met.
I love staying in the Dodge Family!
by 2018 Dodge Journey from Dearborn Michigan
January 12, 2019
I’ve leased it for 2 years in 2016, and am leasing another one for another 2 Years. I Love the Journeys and Dodge cars period!
Come visit Russell Westbrook and Ask for Christian!!!
by TonyJaime21 from DealerRater.com
December 2, 2018
Superior car dealership!! Christian, Jacob, uncle Joe, everyone went above and beyond. Incredible customer service. They won my business, we ended up taking home a RAM 1500 Limited and a Jeep Grand Cherokee Limited. Russell Westbrook has a great team that will take care of you. Thank you
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