Allan was great! Great customer service skills, answered all of my questions and kept me in the loop throughout the process. Made the car buying experience less stressful. Thank you!
Critics most hated SUV
by KB from Southern California
December 28, 2018
This is a great vehicle for the price. It rides and handles just fine. It comes with many standard features that would cost extra with other SUV’s.
You can buy a loaded Journey for around $29,000. You would have to spend thousands more to get a fully loaded SUV from any other manufacturer.
So what if it is an old design. ( The VW Beetle was around for 30 plus years and sold like hot cakes.)
It looks like an SUV should and is super smooth on the rough roads of California.
The automotive critics hate this SUV for reasons I can’t figure out. Read the critics reviews and then drive one. There is absolutely nothing wrong with this SUV. If you buy a Journey and are worried about reliability, purchase an extended warranty. You probably won’t need to use it though.
If you are in need of a new or used SUV and don’t want to spend tons of money, then the Journey is a great choice for an SUV.
Jenn was EXTREMELY helpful, knowledgeable and patient. I had a lot of questions, and she answered all quickly and efficiently. I had a complex situation with negative equity and she didn???t sell me something I couldn???t afford or qualify for. Upfront and honesty is so important in such a big purchase. I would highly recommend working with Jenn to anyone!
by Happy family from Deltona, Fl
January 3, 2019
I have only had it for a few days, and love it. It rides very nice, and no road noise. I do wish it had hands free for my phone.
Makes buying a car easy! No gimmicks, no hassle. This is our second time buying from Bourne and I am sure we will be back for a third someday.
Hands down GREAT vehicle
by Erica from North Freedom, WI
January 10, 2019
This Journey has so many features we still have not figured them all out. Never thought we needed a vehicle that is this loaded but may never buy another vehicle besides the Dodge Journey. Handles great in the snow, very reliable and there is something in it for all 4 of our kids aged 3-18.
My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
Great car. Lots more power than expected.
by Thor3883 from Arizona
October 31, 2018
Bought this car to replace our van. Fit our faul family of six due to three third row seating. Was very surprised by the power. The V6 is quite responsive and geared like a rocket. Seats were comfy for us all and the sound system was great. Overall very pleased with the value and performance.
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
Perfect family vehicle
by Jacc86 from Lady Lake, FL
January 1, 2019
Great interior size with third row seat option, lots of compartments, great on gas, many options and I got the AWD version which handles like a dream in all weather!!!
Walked in to look at available pre owned vehicles. Sean Good was very professional and helped us get a great deal on a vehicle that we loved. Sean made the process very smooth and easy to understand. Great experience, will never buy a car anywhere else.
I love staying in the Dodge Family!
by 2018 Dodge Journey from Dearborn Michigan
January 12, 2019
I’ve leased it for 2 years in 2016, and am leasing another one for another 2 Years. I Love the Journeys and Dodge cars period!
Was nice and newly renovated. Service was quick for a dealership. And staff was friendly. Was my first experience as a Kia owner they handled the small situation with my tail light quick and solved the problem for now was water behind the lens
Of the tail light. We will see if it comes back but they have no problem covering their warranties was very easy no hassle or questions
by gmatozeke05 from Lubbock,TX
January 3, 2019
Very comfortable, sporty,roomy and smooth driving. I would recommend this car to anyone looking for a bigger car. I am very pleased to own this car
An amendment to my feedback last week. McGee Preowned reached out to me regarding my experience with my purchase. They apologized and did try to make it right. I appreciate their concern for their customers to have a positive experience and their follow through on this is an example of that. Thumbs up, and thank you.
by cardinal fan from herrin
December 4, 2018
The car meets all the room that we need me and my husband love it.Differently a good value for the price. Plenty of room for a family.
Luis was nothing short of amazing!! In fact this whole dealership is great! They really know the true meaning of team work which is really hard to find. Thank you all!!
Love my Dodge Journey Crossroad
by Gmd74 from Bowie tx
December 31, 2018
This auto is very stylish and sporty. Does have 3rd row seating. Includes many features that I love such as push button start, hands free talk, Bluetooth, rear climate control, front wheel drive. I am 100 percent happy with my purchase!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Never owned a Dodge until I bought this Journey.
by Tomo- Fishin' Fool from Warsaw, VA
December 30, 2018
Have really been pleasantly surprised with the way the Crossroad performs, rides and handles. The 3.6L engine is very responsive and provides plenty power. The only downsides are poor gas mileage and the manual rear hatch.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Great family vehicle
by Ebell from Rogers
December 10, 2018
Great gas mileage, room for everyone and has the touch radio, mp3 hookups and Bluetooth all the luxuries of a sport vehicle. Has store in floor boards for middle row, which is very handy for kids.
I have been looking for a particular pre owned car for two months. Mostly big franchise new car dealers who also sell used vehicles. I was somewhat hesitant to look at vehicles from a pre owned only dealer. I had no real reason just my incorrect way of thinking. Automax of Attleboro was a pleasant surprise. Great inventory and some very fair pricing. They had the car I wanted and priced it where I needed to be and were also fair on my trade. Leo did a great job and was honest. Robert in finance is right out of central casting and got he job done for me. Very good experience and recommend them highly if you are in the market for a quality pre owned vehicle.
Great family car
by JJcameron from Berea, KY
December 30, 2018
This car has great qualities. We have 4 children and everyone is able to fit comfortably. The only thing that I do not like is where the cup holders are placed in the front. I feel that this could have been designed better. The cup holders should be up closer to the drivers hand so that it is not a stretch to reach. Other that this it is a wonderful car!
We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experience a positive one. He took the time to show us several vehicles, and take them out for a test drive. Very personable and friendly, and knowledgeable about the vehicles. Really seemed to care! I'll be back, as will my family members. Thank you.
I love this vehicle. It fits my big family.
by SarahNelsen,family girl from PONCA CITY
January 14, 2019
The three rows of seats in this vehicle are excellent! My gkids love it. Thanks for the experence. I would come back to Heather Cennon in a flash
Service Manager, Ray, very knowledgeable, and takes the time to offer options. Knows his customers, and follows up on outcome.
Listen to the people who own a Journey!!!
by Lancem46 from Sanger TX
January 4, 2019
The Journey exceeds all our family needs!! Plenty of room up front and the 2nd row. 3rd row suited for kids. Very good ride and love the steering! It turns like a small suv but has the room and comfort of a larger suv. The engine is plenty peppy enough for me. Had it fully loaded with people over the Christmas holidays to go look at lights. Had no trouble accelerating to get on the the highway or keeping up with traffic. The so-called experts are so far off!!! Absolutely love it!!!
Me and my husband bought a 2010 honda crv from here and so far the car is great we even brought the car in to fix a back light that went out and they took care of it. Leigh went above and beyond in helping me and my husband. She was freindly and orginized. All of their cars are clean and well tooken care of. Little room with negotating car price but they do put in alot of work in their cars.
Fun to Drive and Reliable
by Maddie27 from Lansing, MI
January 10, 2019
Very practical for my lifestyle (ie. dogs, camping, biking), but also comfortable and fun to drive. The acceleration is great and interior features are great. Built in coolers in the back seat make it ideal for football tailgating.
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