We had a great experience at Custom Care Care. They took the time to really listen to what we wanted in a vehicle and tried to find us the best possible fit. We are very happy with our purchase and the service we received.
I have been searching for a new vehicle for a while and Brooks has been helping me the whole way and finally found the perfect one! He made the process quick and easy. He also treated me with respect and gave and explained to me all the information I needed without feeling overwhelmed. I highly recommend Brooks and the Hiday team (sales AND service) to anyone in need of a car!
My experience at Statewide Ford in Van Wert, Ohio was excellent. Randy Custer, the salesperson, helped me find exactly the Escape that I wanted. He was knowledgable and thorough. All of the staff was friendly and accommodating. I LOVE my new Ford Escape!
by ODanielFordCustomerForLife from DealerRater.com
December 4, 2018
My wife and I recently needed to purchase a new minivan for our family. Honestly, we weren???t looking forward to it - we were overwhelmed and a bit stressed... and the timing for our family budget was rough. We had heard great things about the New Haven O???Daniel Ford, so we decided to at least try to talk to someone. My sister recommended Mike Pocci, and she was 100% accurate. Mike was genuine, kind, and very knowledgeable. He did not try to get us in a more expensive car. He stayed in our budget. He kept in contact with us through text and calls the next free days before we officially signed. We also worked with Ryan Keebler and Mike Everton, and we couldn???t have been more impressed. Everyone was upfront and honest. They all communicated with us throughout the process. This team made this potentially stressful situation easy and even enjoyable! We will 100% return to Mike, Ryan, & Mike when we need a vehicle again, and we will refer them to ANYONE! Thanks, O???Daniel Ford! PS. And they have a GREAT selection ??? we LOVE our new minivan!!!
Everyone I dealt with on this lot was very helpful. I fully appreciated the effort Ron put in to find me the car I wanted. Nick, in sales, was also very helpful and made the hand off of the car a very pleasant experience. Joe, who worked with us in financing the car, made a normally tedious experience a pleasure. We will be back when it is time to get another car.
by Josh brinkman & Jay leonard from FORT WAYNE
July 14, 2018
First off when I small talk about looking at other cars the owner Jay Leonard amazed me by complimenting the other dealership that I was speaking of. Secondly they accommodated me to the T I had test drove a car and decided I didn't like it they brought me another car to my job to switch it out to continue test-driving I ended up buying that truck the next day and they even dealt with my dad for a few hours LOL thanks Josh Brinkman and Jay Leonard and everyone else there that helped us I love my Equinox
This is the 2nd car I've purchased from Russ. He makes the car buying experience as quick and easy as possible. Nick in finance did a great job finding a lender that offered a lower rate than my previous lender! Will definitely work with these guys again.
Very helpful and courteous. Even called me back promptly to help me and answer my questions. The Lady even told me to call back when I was ready to buy. She was very polite and friendly. I liked that she was not not pushy.
by KATHY_CRITES2007Harleyrose2018 from DealerRater.com
December 1, 2018
Dennis Recker is one of the best sales reps, I've gotten two vehicles through him, he and the team has made it so easy to work with Ford. They made my time important , always making sure I had all the info that I needed on the autos I wanted. I would send any family member and friend to then.
This was the best experience I've had buying a car. Everyone I encountered was helpful and professional. They were knowledgeable about the entire process which made it go quickly. The best part is that there were no games! They were honest and upfront about everything.
Toby was great! He delivered the vehicle 60 miles from the dealership and treated my whole family to dinner. The car is spotless. He was very honest and upfront about the history of the car and promptly answered any questions we had. The paperwork was fast and easy. He took care of everything! I feel no need to search other lots for future needs.
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