Wonderful service staff. I wii definitely return. Sasha and Brian are great with clients. Parts manager wen out of her way to help me order touch up paint.
Hands down GREAT vehicle
by Erica from North Freedom, WI
January 10, 2019
This Journey has so many features we still have not figured them all out. Never thought we needed a vehicle that is this loaded but may never buy another vehicle besides the Dodge Journey. Handles great in the snow, very reliable and there is something in it for all 4 of our kids aged 3-18.
It only took a few hours for us to purchase this vehicle once we chose what we wanted. Quick and easy. They showed us our minimum option. And asked us what we would like to spend. And showed us are choices.
Perfect family vehicle
by Jacc86 from Lady Lake, FL
January 1, 2019
Great interior size with third row seat option, lots of compartments, great on gas, many options and I got the AWD version which handles like a dream in all weather!!!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Love my Dodge Journey Crossroad
by Gmd74 from Bowie tx
December 31, 2018
This auto is very stylish and sporty. Does have 3rd row seating. Includes many features that I love such as push button start, hands free talk, Bluetooth, rear climate control, front wheel drive. I am 100 percent happy with my purchase!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Car preforms well but no advance safety options
by Markub from New kensington pa
November 30, 2018
Needs more safety option like auto braking blind spot indicator easy drive lots of power seat plastic broke poor design my next car will not be a journey
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Nice car, I loved it!
by Penny5 from Marion, Iowa
November 22, 2018
The entire car was great. It was a smooth ride. Loved the cream color too! I own a black color van, it shows everything. Just wish I could afford it.
I am pleased with Marissa Mckay she is vary nice and friendly in does her job right frist time eaver buying a jeep in my life I love my jeep and vary pleased with what goes on at this dealership am a vary pleased happy buyer
by gmatozeke05 from Lubbock,TX
January 3, 2019
Very comfortable, sporty,roomy and smooth driving. I would recommend this car to anyone looking for a bigger car. I am very pleased to own this car
After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.
Never owned a Dodge until I bought this Journey.
by Tomo- Fishin' Fool from Warsaw, VA
December 30, 2018
Have really been pleasantly surprised with the way the Crossroad performs, rides and handles. The 3.6L engine is very responsive and provides plenty power. The only downsides are poor gas mileage and the manual rear hatch.
Joe Johnson went above and beyond the call of duty.
by Gooseyloosey from DealerRater.com
December 3, 2018
I absolutely love the vehicle I purchased from Landers McLarty with the help of Joe Johnson. He went above and beyond the call of duty to make sure that I was happy and that I had a great experience at this dealership. I really appreciate everything Joe did and all the help he gave and provided to me.
Listen to the people who own a Journey!!!
by Lancem46 from Sanger TX
January 4, 2019
The Journey exceeds all our family needs!! Plenty of room up front and the 2nd row. 3rd row suited for kids. Very good ride and love the steering! It turns like a small suv but has the room and comfort of a larger suv. The engine is plenty peppy enough for me. Had it fully loaded with people over the Christmas holidays to go look at lights. Had no trouble accelerating to get on the the highway or keeping up with traffic. The so-called experts are so far off!!! Absolutely love it!!!
This is the second time I purchased a vehicle from this dealership. I am now a loyal Altima owner. DJ made this experience smooth and very pleasant. Gone is the hard sell and in its place is a respect for the customer and a sincere effort to find the customer exactly what they are looking for. I came in knowing exactly what I was looking for and DJ was able to provide me with reasonable options and an extensive knowledge of the product line. He was diligent and went out of his way to ensure we had a satisfying purchase experience. Sylvester in Finance was terrific as well - pleasant and ensured that we got the best financing option available to him.
dodge journey's in general
by Tedra from Abilene
December 4, 2018
The car I traded in was a Dodge Journey I just upgraded to a new one, I love them, not sure I will ever own another type.
We found the vehicle on the Audi Huntsville website. Austin was very helpful and willing to go the extra mile.
No hassle sales tactics! I would definitely recommend Audi Huntsville to a friend.
Love this car
by Lisa M from Cutler, IL
December 26, 2018
I have looked at SUVs alot and I have always loved the look of Dodge Journeys. I fell in love with it as soon as I drove it. It drives really smooth and alot of room it. The only thing is there is not alot of room behind the 3rd row seats if they are up.
This is a great vehicle for the price. It rides and handles just fine. It comes with many standard features that would cost extra with other SUV’s.
You can buy a loaded Journey for around $29,000. You would have to spend thousands more to get a fully loaded SUV from any other manufacturer.
So what if it is an old design. ( The VW Beetle was around for 30 plus years and sold like hot cakes.)
It looks like an SUV should and is super smooth on the rough roads of California.
The automotive critics hate this SUV for reasons I can’t figure out. Read the critics reviews and then drive one. There is absolutely nothing wrong with this SUV. If you buy a Journey and are worried about reliability, purchase an extended warranty. You probably won’t need to use it though.
If you are in need of a new or used SUV and don’t want to spend tons of money, then the Journey is a great choice for an SUV.
Originally we were supposed to be buying from someone else but she left. We got "transferred" to Robert Shrier! I was super happy with his knowledge of the vehicle and his happy and welcoming demeanor. Great salesman. Thank you for everything! :)
by cardinal fan from herrin
December 4, 2018
The car meets all the room that we need me and my husband love it.Differently a good value for the price. Plenty of room for a family.
Mr.Deon Johnson went above and beyond to work with me on what my expectations were, Coming from an overseas location and being retired military he did everything to accommodate. I would recommend, the dealership resolved any issues they have been great and wouldn???t go to any other Nissan dealership.
Fun to Drive and Reliable
by Maddie27 from Lansing, MI
January 10, 2019
Very practical for my lifestyle (ie. dogs, camping, biking), but also comfortable and fun to drive. The acceleration is great and interior features are great. Built in coolers in the back seat make it ideal for football tailgating.
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