Within minutes of requesting information on my CX-9 via the website, I received a call from my sales representative, Chad Dewald. That was the beginning of the excellent service I received from him and the entire dealership. The evening we drove down from Ann Arbor to purchase the car we met the owner, Bill Gaietto, who offered to deliver the car to us so we didn't have to make another trip. We didn't think he meant personally, but he and Chad were at our house the very next day. I'm truly glad we bought our car from Mazda Direct and this great team. Thanks for an awesome car and buying experience!
I can’t express in words how thankful I am for Jerry Gerken coming to my rescue after I had been in a car accident the day before totaling out my car I had purchased from him 3 years ago. Thanks Jerry for making my issues go away quickly with a car I am so happy with!
This dealership had the exact model I was looking for. Made the long 78 mile drive to their facility. Worth every minute of the drive. Madilynn was an excellent salesperson. The buying process was a bit drawn out with lots of back and forth about the selling price of the Jetta and the trade value of my vehicle. Eventually, we reached a deal that worked for both of us. Overall, I was pleased with my experience. I would recommend this dealership to a friend.
I walked in Thursday and drove off with a vehicle thanks to Michael White I had a great experience I would recommend a family member or friend there anytime. He actually took his time and really showed that he cared.
Drew Haslinger was the ultimate professional during the purchasing experience that me and my mother had. From turning in the MKZ to finding the exact match MKC that my mother wanted, Drew was a steady and consistent partner. We'll only purchase/lease from Drew in the future!
I loved Al Steinle Jr our salesman. He is so great to work with. Going over ever detail in the car, getting OnStar set up for me, setting up my Bluetooth. I know if I ever have any questions, I can go see any of the salemen out there, and they would be more than willing to help me. Best service around. Thanks to the Clyde dealership also, they was a great help also.
I was in the market for a 2015 Lincoln MKS CPO and was looking within a 100 mile radius of my home. An stumbled upon this beauty at the Bowling Green Lincoln Auto Sales I called and got in contact with Drew you told me to come down when I got a chance and he would show me the vehicle.If your a person that's all about attention to detail then Drew is your guy , he went over all the options of the vehicle showing me the functions before and when we test drove the vehicle. I was amazed at all the options it had and I caught on quick with his guidance. It was definitely a smooth process as I fell in love with the MKS while driving it and closed on it a few days later. When walking in the dealership for my closing they had a Welcome sign for my new purchase which I thought was cool. Drew even went over the options of the vehicle again with me before I hit the road back home with my Lincoln MKS. I would definitely go back again for a vehicle it was a wonderful and smooth experience no hassling like other dealerships.
Tim Honaker was a pleasure to work with. Came in to buy a used car for my daughter and ended up with that and a brand new ZO6 Corvette. It was only possible due to Tim and Terry's work to set up a great deal and financing that fit my needs. RJ was also very helpful with all his Corvette knowledge as I took delivery of it. Both my daughter and I are very happy with our vehicles and the service we received.
This was our first experience buying long distance and it was great. So quick and easy, they financed us and we were in & out quickly. Found what we wanted online, drove over 700 miles to get there. Devin picked me up and drove me to dealer from car rental place another town away. Great people to work with.
As a first time car shopper, I was more than a little nervous walking into Al Smith looking for a good deal on a new Jeep. I arrived at Al Smith and was pleased to be able to look around without a sales person following me around. When I was ready, I went into the dealership and was given a warm welcome by Nicole, who made the whole process painless and enjoyable! This dealership is so transparent and thorough. They went above and beyond to make me feel comfortable, and to make sure I really was getting a great deal. I walked out with a new Jeep Compass and I couldn’t be more pleased with the price. I would recommend Al Smith to anyone!
We had jimmy for our salesmen, he was most professional and honest dealer we ever had. He let us express our concerns and steered us in the right direction without pressure that we have seen from other dealers. He worked hard for us and we drove out with a ram right off the floor!
Aj was great. Sounds like he will be there for us years to come. The only complaint was the trade. I see they are trying to sell our trade more then double then what they gave us. Felt a little ripped off when I saw that. Hope service will be as good as aj was us.
My experience was the best ever!!!!!Thank you so m
by Yvette Biggs from McClure Ohio
October 6, 2018
The best ever My dealer was the best ever all my concerns and worries were taken care of at great lenths... The dealership was very clean and professional....I love love love my new car.Thank you so much James Love you.
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