Love the personality of the reps and they are always eager to help! They don't push you into buying more than your original budget and won't bother you about it! They also will let u browse the lot on you own, and all there cars are unlocked! I absolutely love there transfer program where they will transfer vehicles to your local stores without an obligation, and many transfers are free! Only complaint about Carmax is that I feel the cars are a bit overpriced, but it's worth it in the end for there customer service!
Most reliable car
by Mary Akins from Oklahoma City,Ok
January 19, 2019
I have owned a few cars but this one is my baby. I like the newer ones as well but I would not trade mine now.
The Journey is perfect for transporting family. It's spacious and very comfortable. The third row seating is a plus and the fact that it can be lowered down when not in use is great and makes for alot of additional space in hatch of the car.
Faulkner gave me the highest trade in value!! A+++
by thumbs Up! from Central Pa
May 27, 2018
So easy to deal with Faulkner! It's a 3 hour drive for me but their cars are the cleanest and always easy to deal with!. Good jobs guys
Awesome SUV for the money!
by The Buffalo Chip from New Port Richey, Fl
January 22, 2019
I have the Crossroad model and love it. Fun to drive and plenty of room. Seats fold down and I have plenty of room for my hunting gear. The storage compartments in the floor and under the front passenger seat are an awesome idea. Had a factory recall for a minor issue, but other than that it's been great. Get over 30mpg on the highway. Third row seating is great if you have kids.
My son found a beautiful 4Runner for sale and set up the purchase with Alonzo. After learning a co-signer was needed, my hopes were a little deterred, since I couldn't leave my business for a day to make the 4 hour trip to the dealership. What happened next was something I had never experienced before. I spent some time on the phone with Faulkner Dodge and exchanged some needed information, and the next evening, after work, they actually DELIVERED the car to our town and we signed the paperwork. A huge THANK YOU to everyone who went out of their way to make this happen
Good vehicle for the price
by Untitled from Missouri
October 22, 2018
The vehicle has performed fantastic since our purchase. The price for this vehicle is was well below the price of a new car and in comparison it is nearly brand new. My only complaints are that it did not come with a license plate frame for the front of the vehicle which is illegal in the state that I live in. This should have been provided by the dealer. Also the radio jumps up to high volume when the car is first started even after turning off the accelerator controlled volume function. Pain in the arse cause it scares our little one every time we start the car. Other than that this car appears to be a good buy on our part.
I went in looking for a good deal on a vehicle and had several dealers in mind at the time. It was later in the evening so I met with Gary Deibert. He put a deal together on a few vehicles and promised to beat any other dealer around. The next day I was contacted by Scott Keath... both gentlemen came up with a deal that satisfied my wants and never pressured me at all. It was a great experience and i was very pleased as I drove away with a new 2018 Punk'n colored Jeep Wrangler Unlimited Sahara with matching hard top!
Just bought used
by farris8807 from Wichita, Ks
January 25, 2019
This car is perfect for our family of 6. I wasn’t ready for the minivan life but needed more room. It has a Sports feel with plenty of setting. The seats provide comfort and durability. The drive is smooth and quiet.
Excellent as always! Have been a Jeep lady for more years than I like to count, you folks are the best. Always feel comfortable and well taken care of, but I do actually think you all have improved service in the past two years and I was not complaining before!
Very practical 7 seater Crossover SUV
by D. from Charlotte, NC
January 26, 2019
3rd row is actually usable. Able to accommodate our family of 6; 2 teenagers, 2 car seats, 2 adults. The split seated 2nd & 3rd row allow for variations of space and seating arrangements. Recommend the v6 as it was only a moderate upgrade from the 4cyl model.
I don't review a lot, but I have to mention the service I received from Jeff Ludwig. When I bought my 2013 Audi S4 APR Stage II, back in 2015, Jeff helped me and even sent me videos of the car since I was buying from Illinois. He also held the car with a modest downpayment for me.
Unfortunately my mechanic stole some of the upgrades off of my car when it was in for my last service. Since Manheim did the upgrade I had no paperwork. I searched my email, called Manheim, Jeff still worked there, and had me all the paperwork I needed to support my claim in 2 hours. If that isn't after sales support I don't know what is. Being able to count on a guy several states away, years after the fact, is the type of person I would want to work with if I were you.
To management: Please give Jeff a raise.
Hands down GREAT vehicle
by Erica from North Freedom, WI
January 10, 2019
This Journey has so many features we still have not figured them all out. Never thought we needed a vehicle that is this loaded but may never buy another vehicle besides the Dodge Journey. Handles great in the snow, very reliable and there is something in it for all 4 of our kids aged 3-18.
I felt from the first phone call I was dealing with a straight shooter , and I was right . Kevin could not have been more honest or accommodating. A hard thing to find at any car dealership anymore. In the future I’ll be living in NC but would check 905’s inventory before anyone .
I love this vehicle. It fits my big family.
by SarahNelsen,family girl from PONCA CITY
January 14, 2019
The three rows of seats in this vehicle are excellent! My gkids love it. Thanks for the experence. I would come back to Heather Cennon in a flash
I purchased a car today at Thornton Automotive Dover, PA and I could not have found a more professional, hard working, and willingness to do anything for the customer to be highly satisfied. The salesperson and manager were outstanding and bent over backwards to be able to get me in the automobile of my choice. I highly recommend Thornton Automotive of Dover PA. Hats off to the salesman, Kevin Shiffer and Sales Manager, Chuck Wakefield.
Car preforms well but no advance safety options
by Markub from New kensington pa
November 30, 2018
Needs more safety option like auto braking blind spot indicator easy drive lots of power seat plastic broke poor design my next car will not be a journey
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love my Journey!
by JenniferBohannon from Lyerly, Ga
January 17, 2019
Love the design, space, backup camera in the mirror, just wish it had outlets and gps, but overall love it otherwise. Glad we purchased it!
We like Stetler very much. Great service. Not pushy. Prices of cars a bit high, but great place.
Perfect family vehicle
by Jacc86 from Lady Lake, FL
January 1, 2019
Great interior size with third row seat option, lots of compartments, great on gas, many options and I got the AWD version which handles like a dream in all weather!!!
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