We went to Salem Volkswagen for a used vehicle which was listed on cars.com. The sales people were very knowledgeable, showed the proper interest in us as buyers and applied no pressure on us to buy something that day. Between phone calls, emails and our visit to the dealership, I was very happy with my experiences with them. I didn't end up buying the vehicle I went to see but would go back without hesitation if I saw something online again.
Very clean, very professional. The manager on duty at the time was quick and helped me feel Nd what I was looking for and the young salesman went above and beyond showing me everything till I was happy.
Purchased a 2016 CRV from Honda last month and the battery died Wednesday morning. The Service Department sent someone to jump my car and after testing and discovering my battery was both in poor condition and my car was still under warranty they installed a new battery. They also helped me track down and figure out why it had died that morning (operator error). They were very nice and significantly changed my rather negative opinion of the Dealership.
Purchased a new RAM 2500 truck from Withnell a few months back. Buying process was a breeze and they took good care of me from start to finish. Shout out to Trevor in sales for his excellent customer service and lack of sales games. Brought the truck in for its first service and the service department took great care of me as well. Would recommend this dealership.
I would like to say that after working with the dealership we were able to get what we wanted. Brent Baker our sales associate work his butt off to get something that both sides were happy with. He was very professional the whole time. Now I am as happy as I can be. I am driving a very beautiful car thanks to Withnell Motor Company. I would like to tell every one if you are getting a new or trading that they need to go there to make the deals. Ask for Brent
I normally dread searching for a car and then dealing with car salesman because they can be so pushy and end up either selling you a car you don't want or making you leave with annoyance. At Dave Morton the experience was the total opposite. Down to earth people who care about your needs and what you want. Easy going to the point where you feel like your just hanging out. Julio was the one who helped me, worked with the payments so it could be where I could afford it and I can't thank him enough for making it an easy process.
I called and got salesperson Robert. I told him what I wanted to look at. When I got there I was pleasantly surprised the vehicle I wanted to look at was inside all shined, and waiting for me. Robert was very friendly and very knowledgeable about the vehicle I was interested in. Because if Roberts professional manner and what I feel is a great product, my wife and I purchased the pickup.
Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
I am very happy with my purchase. The sales consultant, Nicholas Raymond, was very helpful. In the future if i need a amother car or help, i would look for him. Very paitient and understanding for the customers needs.
George and Ty were cery helpful and friendly. George was kind and optomistic that I would find a vehicle I liked and pricing within my budget. The entire process was smooth and proffesional. Thank you Fidelity.
Great experience. Would recommend this dealership and staff to any friends and family. Staff worked with my unique situation and the purchase went as smoothly as i hoped for. Thanks for the great car buying experience!
Purchased a certified GMC Sierra. Staff was great and love the truck. The only negative was that the truck only had 1 key / key fob. Sales staff said they would look for 2nd key but eventually sent me to parts to buy another key and was quoted $160... Would have been nice for the staff to pick that up since we just spent a ton on a nearly new truck.
Jeremy responded to my application within 30 min. He made the process smooth and quick. Went in after work, test drove the jeep and bought it the same day. It was a very nice experience. He is helpful, patient, knowledgeable and had me laughing. Would recommend to anyone.
Amazing Service Michael Brady went way of of his way to get me into the truck I really wanted. Didn't give up until he had what I wanted.
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