I stopped in to get some maintenance done on my 09 wrangler and ended up driving away in a new Cherokee trail hawk. I love it. They also did a awesome job on my wrangler. Thank you Ben. And Tim .and Ryan in service thank you for working with me getting my wrangler done fast.
Ben and Jim made my upgrade and purchase of a new Jeep Wrangler easy. They listened to what I wanted and searched for a specific vehicle and got it to their facility within a day. Thanks for all your help!
John Kaminski was extremely helpful from the first time I was in to just even look at options for a truck that I did not expect to get until further down the road but within a a month or two I found I needed a new vehicle sooner than expected. He was great with helping find a truck and opened me up to options I had never even considered before. He was able to set me up with new tires and extra after waiting a week for a sensor to be repaired (the wait was not their fault it was out sourced places issue). He helped make sure my sister who referred me got her referral money and was cool to just talk with about things we had in common and I will be coming to see him for my next vehicle as well. I should note Matt was very helpful in John's absence on one day inparticular.
Was looking at cars for a long time. Went in and talked to Justin. He made everything easy. The whole staff was nice. Not pushy, just felt like they actually cared which is nice. Definitely recommend them.
I love my Jeep and loved the friendly service at Grand Haven. Also love the service with maintenance on my Jeep. GREAT PEOPLE. I trust Nick Rynberg and his great team with all my questions and needs. Alot better than Muskegon Dodge dealership!
I worked with Tom in sales. Being a woman you don't always get great service or communication. Tom and Jim were great to work with. They were willing to help me find just what I was looking for in a Jeep. They were patient with my 1 million questions and really took time to show me all of the details in my used car purchase. After the purchase was complete I found I needed a second key for the car and right away they followed up on that. They already had the sale, but they made sure I had what I needed to feel satisfied. Great team to work with!!!
First the customer service is great! Ken Hope is very easy to talk to and gave me confidence in there work and is a nice guy, the job was completed in a timely manner and well done, if I need help in the future I will be back!
I have bought many different vehicles from this Dealership. Everyone of them have been awesome! They always look into what you want. Not what would be the best sale for there Dealership. If you are in West Michigan. This is the only place to buy a New Ram or any Brand of vehicle!! My Ram is the best Truck on the Road!! Hands down!!
Brought my Jeep in for service and had to leave it for a few days, waiting for parts. The Used Car Manager, Nick Rynberg, was awesome about making sure that I got to where I needed to be for my job. I bought my Jeep from Nick, and I feel like he's still looking out for me. That's a great way to make sure that I come back!
i called for and oil change, expecting to wait a few days as they have been extremely busy. i got in the same day, got a call when the car was done. david, the service writer, was great.
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