I really liked the buying experience at Davis Moore Chevrolet. The showroom is spotless, and everyone is friendly. I went online to build my vehicle so I knew which options I wanted and which I didn’t. They found the exact model and brought it to Wichita for my wife to test drive. Wally Awadallah was our sales rep (again this visit) and could not have been more helpful! I am a repeat customer because I like the people and the environment. It’s professional and not a ‘circus’ environment like some of the competition.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I am proud to say that i can update a prior review of an oil leak on a remanufactured engine that the service department installed. After a conversation with General Manager and his review of my oil leak it has been repaired. I wish that i had not had to go as high up the ladder as i did, but the outcome was good.
Great and friendly customer service. Very helpful and patient. Christian S, Jason F. and Physha S. all went way above and beyond to get us set up exactly what worked for us. Appreciate the time and willingness to go at my pace and never rushed, with no hesitation answering any and all questions I had.
I stumbled onto this dealer while I was browsing for a Honda Civic si sedan. I had struck out twice in OKC, I saw this nice red Civic si and thought I’d give it a try. Within the hour, Gary texted me asking me if I was interested in that car. so hats off for taking the time to contacting me back on such short notice. Off to a good start in my book, Gary was well informed on the car since he was the one who got that trade in. These guys prices are phenomenal, there’s no other place I was gonna find another beauty of a car like that with so little miles and so cheap. 10,900.00 for a 2010 civic si with only 75k miles on it is almost unheard of. Needless to say I took the drive out there the second I was free. Though it was a bit of a drive it was well worth it. And even though the page gave me the wrong location for that particular dealer, Gary was willing to stay there and wait for me after hours. As soon as I got there we took it out for a test drive and it was everything I expected. Great team, very professional, very friendly, and very happy with my purchase. You just can’t beat these kind of prices. Gary thanks again brother, I’d recommend my friends to buy from your guys dealer.
Amazing staff thanks to everyone at AdvantEDGE Quality cars you guys are awesome i purchased my liberty first and then i just purchased a tundra fast and easy i would recommend this dealership a million times over
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