Staff was very helpful, made all my requests happen.
by kimkimmike from DealerRater.com
December 2, 2018
Traded soon to be 5 year old truck for new truck. Juan was on top of his game. Got my payment where I needed it to be. My sales tax was close to 300.00 more than I expected but Steven Williams in finance helped me get longer to pay it. Overall a very good experience!
The sales staff at Crain Ford were all very courteous and helpful.
The purchasing experience was smooth and pleasant for me & my wife.
Mr. Larry Hodges has been especially accommodating over several subsequent weeks to help acquaint us with details of our new vehicle.
Therefore, I am quite pleased to recommend this dealership.
I just completed one of the best car purchase experiences of my life! It’s been a long time since I put myself in a new car, but Crain Ford was wonderful! Jeff “fa-fa” Johnson was my sales rep and he was amazing! No pressure, he listened to what I was looking for and what I wanted to pay. He worked to find me several options and he found just what I was looking for! What I loved about Jeff “fa-fa” was his attentiveness without being pushy. The service team is outstanding! I bought pre-owned so there were a few minor things they were taking care of. AFTER the deal was made and the ink dried, while they were completing the agreed upon issues, they found another costly issue and just took care of it! No added cost! They could have easily let it go and I would not have found it till later at which time the cost would have been mine. Who does that?! Good guys do that! Reputable companies do that! Ford Crain does that! Whether you are looking for a Ford or some other brand, you owe it to yourself to check with them first! Give Jeff “fa-fa” Johnson a call, you won’t be sorry!
We were looking for a change from our current vehicle and found that the Acura MDX met and exceeded our needs. The dealership was very easy to work with and our salesman was very helpful in explaining the workings of the vehicle. It was great to not have someone badgering our selection of extended coverage and work with our driving history. Thanks again for all of your help.
I have bought 2 QX 80's from Corey King at INFINITI of Central Arkansas in the last 5 years. The experience has been positive and professional in each case. We live 4 hours away in Louisiana and would not hesitate to advise friends that it is worth the drive.
90% of the transaction was worked out through emails and text. We feel that working out the numbers on trade in and purchase were fair. And they delivered on their promises to us.
The 2019 QX was delivered to us by a courier, at my expense, who also brought paper work to sign and delivered our trade (2015 QX) to INF of Cent Ark.
Quick, professional and pleasant experience. From the time I walked into the service center, until I walked out, I was treated like I was welcomed. Very few dealerships have created an atmosphere like this, and I look forward to continuing to use this dealership.
I walked in, told them what space & payment I needed and they made it happen!!! With in 2 hours... and most of that was me test driving & working on call!!!. Corey was great!!! They have called and checked on me weekly to make sure that I'm still happy and that was 3 weeks ago!!!
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