I went in on a Saturday and I am big college football fan so Nick Burns set me up right in front of one of the big screen TVs. It was towards the end of the noon games and Nick Burns grabbed the remote and put on the game I requested immediately. While Nick Burns was pricing out two trucks that best matched what I was looking for, other salesman would stop by and ask how I was doing and would strike up a quick conversation about college football. I felt like not only Nick Burns was looking out for my best interest but all the other salesman would check on me to make sure I was comfortable which made for a great experience. Nick Burns brought over two trucks and we were able to get a deal done on a great F150 that I really enjoy driving. I could not have asked for a better experience, didn't miss a play of college football, and was able to get the deal and truck that I wanted. Greatly appreciate Nick Burns as he went way above and beyond to make sure I was comfortable. He was completely upfront and honest with me about what he could do and he delivered on his word. Highly recommend going to Nick Burns and I have already brought him up several times to family, friends, and co-workers that if they want to get a vehicle, they HAVE to go to Nick Burns and Suburban Ford of Ferndale! Thank you for everything Nick Burns!
Worst piece of crap I ever owned!
by Ramhater from Kansas City KS
December 11, 2018
Burns more gas than a tank and more oil than you can buy in a day. Hemi blew up with less than 20,000 miles. In the shop for two months while dodge put on a couple bandaides. Still a piece of crap!!
Darrin was very helpful and worked with me. I really appreciate Darrin's patience and salesmanship. Darrin suggested the 2018 Ecosport. It is perfect for me and drives wonderfully.
Repaired safety recalls still fail and leave you s
by RegT from Edmonton
January 12, 2019
Honestly I used to love this truck for about its first 60,000 kilometers after that things start to break and Chrysler does not want to help you not to mention the very pricey maintenance intervals you have to get done for warranty.
Had a rear differential safety recall fixed and 80,000 kilometer it still failed and caused me to go sideways on a highway, they ignored all attempts of coverage or help. The truck itself was stylist with an amazing interior and alpine sound system. It had heated power leather seats, bluetooth talk amd even played dvds on the screen. Performance was great..however..the Hemi would get very sluggish rather quickly after each dealership Hemi tuneup which was 600 dollars to get done, and my fuel efficiency on highway was 23L/ 100km at best so performance wise 300+ hp you rarely get to see. Exterior range but with upgrades like fender flares and tires you can really turn this truck into one great looking rig. Overall the lack of reliability since I had to give it up with only 130 000 km on it and customer care makes me give this truck 1 star because everything deserves atleast 1 star.
I bought a pre-owned vehicle from this dealership. The pre-owned sales manager, Mark Lange, absolutely amazed with his willingness to go above and beyond and help get you the car you really want. He did all the extras that make you feel really good about a deal. I love my new to me car but love that the first time I bought from a dealership, my preconceived notions of salesman and treatment were dashed. Mark is really knowledgeable and will do whatever is in his power to make what YOU want happen for you. Steve Eby is also exceptional, he did everything he had in his power to do as well! Guy, the finance manager for that section was also very helpful. Thank you Mark!!!
by Harrison413 from Lewisberry pa
November 16, 2018
Great truck, awesome power and 4wd system, avg 12-13mpg, very comfortable and reliable. Driven daily to work and occasionally off road, does awesome in both situations.
Helpful friendly staff. "Magic Mike" was very helpful and informative with the many questions on our test drive. The Perfect Experience! They take care of their customers. I peppered Mike Elashkar with questions and he professionally answered each and every one of them. I would highly recommend; I am a Senior Citizen and they treated me with utmost respect! with Confidence you too will be pleased with their service and find the perfect car or truck too! jasmine took care of my paperwork effortlessly as a professional in her field. Thank you Mike Elashkar..you are simply the best at what you do.
They sold me a pretty good truck!
by CRYDEX2017 from Beaumont, Texas
November 8, 2018
I loved driving this vehicle but feel I could have gotten a better deal, especially for the year it is! Jus ready for something new!
Have owned this truck 11 years, being the best one I have own, replaced only the parts that where out over time and miles. Have over 195500 miles on it now and still runs like new, with the 4.7 engine.
I was in the market for a used car. Found Grimaldi Auto online and Deb got me in a very nice SUV within one day. Very saitisfiednwith my vehicle and the customer service I received. Tasha
I love this vehicle
by Vegas1991 from Davenport, Ia
December 31, 2018
This truck has all the pulling power you could ask for, very powerful, it is yet the best truck i have drove and would buy more in the future, i would recommend this to any person it is definitely reliable.
The whole process was handed professional and. It was pleasant experience and should recommend SAB to friends.
My first RAM purchase!!
by John from Faribault, MN
January 5, 2019
The truck is a smooth, quiet ride. It handles well, with lots of room and storage space. The Hemi engine provides lots of power and towing capacity. (Note: the year field did not include an option for this new/2019 purchase, you’ll want to update your form)
Rochester Hills Chrysler Jeep values and appreciates their customers! I had a very negative experience at a dealer on Hall Rd in Macomb and was about to wash my hands and walk away from Jeep altogether when Aaron Carter from Rochester Hills Chrysler Jeep reached out to me via email about my interest in a Renegade. I explained the nightmare I was dealing with and was rethinking Jeep altogether. Aaron asked me to just give him half a day to see if he could do something for me to get me in the Solar Yellow Renegade I wanted. Aaron found a new Solar Yellow with the Power Sunroof and referred me to his manager Gus Abdal who called me to go over my non-negotiables and my negotiables. Both gentlemen worked their magic and not only found me a Renegade with all of my non-negotiables but one with many additional upgrades. They honored the price the other dealer and I had agreed upon even though this new car had all the bells and whistles and cost more. They made it happen! They sent a driver out of state to retrieve it and when it came time to come in and sign all of the paperwork, Aaron saw me walking over to Gus’s desk and stopped what he was busily working on to say, “So, today’s the big day! Picking up the Renegade I see. I ‘m so happy it worked it. Are you excited?” with a huge smile on his face. Gus’s manager also came over to introduce himself and welcomed me to the Jeep family. Gus was nothing but extraordinary from that first phone call to the moment I drove off the lot. He walked me through each and every step of the process, explaining it all. On pickup day, he took me out to my new car and spent 45 minutes with me, showing me each and every single option and how it functioned and had me do everything with him there to make sure I understood how everything worked including setting up my radio stations and Bluetooth. Aaron and Gus are my Knights in Shining Armor! Both gentleman really worked hard to turn this very unhappy customer coming from another dealer to a happy one because of them at Rochester Hills Jeep. If you are in the market for a Chrysler or Jeep - Rochester Hills Chrysler Jeep is the place to go! Just ask for Aaron Carter or Gus Abdal. These two gentlemen will listen to you and find you exactly what you want!
by DODGE GIRL from Red deer
December 6, 2018
My truck meets all my needs .. of course we all wish it was cheaper on fuel ..lol
Would never buy anything but Dodge 1500
When I found this car on the web I didn’t relize at first it was 2 1/2 hours (150 miles) away... I called and talked to Enzo — asked if they deliver and was Leary on purchasing a car unseen. So he FaceTimed me showed me the car inside and out! He worked with me to get the price closer to what I was looking for..Enzo was so easy to work with! We did all the paperwork over the phone and Enzo and Julian delivered it right to our door!! What a great experience-the easiest car buying experience I’ve ever had!!!thank you Enzo & Julian for great customer service!!!
Best truck i ever owned
by Tommy from whiteford
October 1, 2018
This truck was everything i was looking for. Great performance with the 5.7 Hemi. Interior is very comfortable and looks beautiful. Exterior is very stylish . Runs and looks awsome.
From the moment I contacted this dealership, Allen was especially attentive and was very thorough every step of the way. He gave me his undivided attention and explained every scenario before I purchased. Very transparent transaction. Went through all the features of the car and was very knowledgeable.
Fantastic truck, very reliable and comfortable.
by Ballardz from Greenville, SC
November 26, 2018
I enjoyed driving this truck, it has plenty of legroom and space to carry anything you need. It has a smooth ride and I couldn't recommend it enough.
Our salesman Nate and Dave, the sales manager, at Michael Bates Chevrolet were both very helpful in finding us a great car that is safe for our teen driver. I feel highly satisfied with both the price and many discounts we were offered during the purchase. The best part was when we were offered to take the car and test drive for the weekend and return on Monday. We had the time to make sure the car was a good fit for our teen and didnt feel pressured with our purchase. Thank you Nate and Michael Bates Chevrolet!
exciting to drive
by Adequate Review from PITTSGROVE, NJ
December 9, 2018
the standard for trucks, great looking and a feeling of power. This truck is at the top of my list. It had the strong sounding diesel engine that exudes confidence
So I went in thinking that I was just selling my 2014 Diesel truck....they worked a deal so sweet that I ended up leaving with another truck. The ladies rock! They took care of me with excellence and class. What a great experience today!
by Aaron S from Green Bay
January 4, 2019
I think this vehicle is very reliable, and excellent to travel in! Our family loves it and we can’t wait to take it across the country. We are thankful for an excellent sale and great truck.
We worked with Sean Turner, and he was excellent. Very attentive and careful to make sure I was getting everything I wanted. I was a first time buyer and very nervous, but he made the process very smooth and efficient. Will definitely recommend to others in the future, and will continue to use this dealership. Very happy with the customer service!
drives like a champ
by arjlsyky from Great Falls
October 15, 2018
the vehicle does anything you would expect and more handles well turns tight accelerates well brakes are good should be able to get 250000+ miles on it with proper routine check ups and maintenance
Brian was very up front and transparent throughout the whole deal. The process was smooth and everyone there was professional and courteous. They worked with me on my trade and were fair.
It was one of my favorite vehicles I’ve ever owned
by Tkray from Dallas, Tx
October 1, 2018
This truck met all my needs and I never had any big issue with it. It was a fantastic truck that got me through college and would recommend to anyone.
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