Our 3rd purchase from Marshall ford, Jim Parisi was an excellent salesman. A very seamless process, Jim spent extra time with my wife explaining and showing features to make her comfortable and confident in our purchase.
They have no-haggle pricing. Their asking price on the car I bought was $2,100 under low-end Kelley Blue Book. No head games to take the extras: e.g., extended warranty, insurance or VIN glass etching.
Was in and out with my new truck in less than two hours. In that time we took three different trucks out for a test drive, was approved for our loan with a much better interest rate than we were anticipating and they processed our trade in with a very reasonable offer. We had a very rambunctious 2 year old with us as well as our 8 year old and they were very accommodating and understanding. They had Capri suns for the kids and turned on cartoons for them also. Out of our recent car buying experience this was the best by far! I hope we don’t need another vehicle soon but if we do this will be our first place to go. It was an hour drive but very worth it.
I had a good experience while purchasing my 2013 GMC Yukon XL. We got a great deal and a good loan package. If you're in the market for a used car, give Mike Kaufman a call. He was a pleasure to work with and obviously enjoys his job. Just one suggestion - the customer lobby could use a popcorn machine. :-) This seems to be a popular addition to a lot of other dealerships.
Be prepared to at least be there for 4 hours. The process was lengthy and we dealt with 2 different agents. Saturdays are the worst day to go FYI.
Other than that they were very knowledgeable and friendly. We called a head so they knew what price range we were looking at. I didn't like how the agents brought us cars to choose from. We didn't even get to walk the lot. Based on your credit and finance situation they choose for you. Also that one dime down did not apply for us we had to put down $500.
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
I've never taken the time to write a review on a car buying experience, but I HAD to after going to Andrew with Behlmann's Carnection in St. Peters, MO . Most satisfying car buying experience that I have ever had. I've never felt as at ease as I felt buying a car from Andrew. He was very patient, knowledgeable and beyond helpful. Better yet, I was not there ALL day. Everyone else at the dealership was extremely pleasant as well. I just can't say how much I loved this experience, and would recommend them to anyone. Because I live in Illinois, it was about an hour drive for me but I would happily do it again. Thank you Andrew for being so wonderful to work with.
Chris Auffenberg Ford in Washington, MO gave me the best car buying experience I’ve ever had. I bought a used Acura from them in Dec 2013. They were much more willing to deal than the few St. Louis dealerships I shopped at. The money I saved was well worth the drive to Washington. The car I bought ended up having some problems and the dealership went above what could be expected to make it right. I highly recommend this dealership.
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