Amazing team focused on the customer service and experience
by angelaw from DealerRater.com
December 5, 2018
My second visit for car maintenance to this facility and the entire experience is based on technology, the best trusted service, and my experience as a customer. They understand that leaving your car for maintenance is second only to going to the doctor and they make it as easy as possible with lots of ways to communicate and address questions and concerns. Visibility to my bill is much appreciated and there are no concerns from booking to the appointment to calling me with updates to paying my bill that wasn't easy and trusted.
Fair trade value for my trade in, quick close on the vehicle I selected. Employees were friendly and courteous. I will visit again next year for another car and also recommend as a source for used cars.
*Insert cheerleaders here*
Roy, Roy, he's THE man....
If he can't do it....
Seriously though....we drive in from toooo many hours away, to get a specific truck...called when we were on the way, he held it while we were on the road, met us when we pulled up and was an excellent guy all around. They worked with us and we drove away with my truck, as planned.
Thank you David Prince & John Barker!! My husband & I were stuck in car that had every issue known to man. After 7 dealerships wanted over $5,000 for a down payment due to our credit history & car trade, West Georgia Auto Brokers assisted us and got us financed and into a Luxury vehicle (Hyundai Genesis) and the process was smooth. The payments are right on target with our budget! We truly appreciate and thank you for caring and taking time to help us!!
The car was exactly as advertised. I drove from SC to Atlanta to see the car. I had spoken to Dianne on the phone and she had the car ready to go. The whole transaction was effortless. After the test drive I was driving the vehicle home in 45 minutes. Enjoyed the experience.
I bought a lifted F-250 Platinum from this dealer last night. The whole experience was awesome. Due to my work schedule I couldn’t make it before closing time, but the manager Travis got all of my financing done ahead of time and stayed after hours to wait for me and had all my paperwork ready. I literally just showed up, test drove the truck, signed my papers and I was out of there. These guys go above and beyond, and that’s hard to find in this business. I’ll definitely be back next time.
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