Needed a replacement Kia Sedona for work and needed it fast. They were the first to contact me back and setup nearly everything over the phone and email as I live in Tucson and had to keep working during the process. Once I was pre-approved all that was left was to head up, test drive, and sign. Super friendly and helpful every step of the way even to a Wildcat fan like myself. Do yourself a favor and shop with these guys. They will get you what you need at the price you are looking for. Good to know there are still trustworthy family owned businesses still out there even if they are Sundevil fans. These guys are quality people.
Our service manager, Nick Trejo, was excellent: very professional, knowledgeable and courteous. The repairs were completed in a timely manner. I would certainly recommend this dealership to other people.
This is the first and only review I have ever written on the internet. That being said, you will see how strongly I recommend them.
My wife and I recently purchased a Suburban from Hatchco. We were looking for a Suburban for sometime. We had been to the big guys. We went to the not so friendly guys, we went to a lot of places.
The problems with the big guys are; large fancy buildings that they have to flip the bill for. Who flips the bill? The customers. My least favorite answer when buying a vehicle at any dealer is the dreaded
LET ME ASK MY MANAGER.
I don't know what goes on when they ask the manager, but I bet it looks like a scene from a comedy. The manager daring them to see how long they can keep you there, and betting on how long you have until you break.
I never heard, not onetime LET ME ASK MY MANAGER
We had a very nice vehicle that we traded in at Hatchco.
At the other dealers I would have to sit and dicker back and forth to get them to offer me insult after insult for a trade value.
Hatchco offered a very fair trade value first time no dickering.
The sales team at Hatchco were a buyers complete dream!
Fair, honest, and most of all friendly.
Pricing on Hatchco vehicles is spot on.
We live 60 miles away from Hatchco, and the next time my family or I are looking for a vehicle. I guarantee I will start my search at Hatchco with Morgan.
We love our Suburban
Going to First Choice Ford was like an out of body experience. If I had to imagine the perfect auto buying experience and compare it to what I experienced at First Choice Ford, I would pick my experience at First Choice Ford. Marteisha was the ideal salesperson, quickly responding to my inquiries through email and texting, never pressured and was only there to help. Leo was a warm and friendly manager, even though I was standoffish and unpleasant at first (due to my history of bad experiences). In the future, I will only buy my vehicles at First Choice Ford.
I happen into this dealership nearly on a whim. I drove out about an hour later with my all time dream car! Ryan treated me very fairly, and provided a reasonable trade in value. I’ve bought and sold 63 cars now; this experience was as good as it gets! Also, the car was detailed to a very high degree. I had a 1000 trip home, and in checking it over before departing, all fluids were spot on, and air pressures on each tire were spot on to the pound! Good on you guys!
Limped my F150 into the dealer with a check engine light and wrench warning light on. Was met by courteous staff. I was warned that due to the upcoming Thanksgiving holiday and the service department being closed that it might be Friday before they could look at it. However, an employee stayed late that night, diagnosed the problem and repaired it late that night. So, it was ready to go the first thing Friday morning. Repair was correct and away I went much earlier than expected. Mr. Martinez was attentive and professional.
You will not find a more dedicated group of people in taking care of their customers. Went above and beyond what I have ever experienced from any dealership. I would not hesitate to recommend them to anyone. Very nice selection of quality vehicles also!
by Gregory "MAC" McAllister from White Bear Lake, MN
December 3, 2018
First time ever buying a BRAND new car and Gregory "Mac"McAllister knew exactly what I want and needed! I brought a used car from here a few years back...and ended up working with my old sales men, James...who know handled my financing!!!
It was just an awesome and EASY experience!!!!
I found the exact truck through the internet. The dealership responded to me immediately and I was transferred to Matt for the price and trade in value. I thought the prices they quoted me were fair for me. Matt did an excellent job ensuring the truck was set up as I wanted it. Finally a good experience buying a truck that I really wanted. I would definitely recommend buying a car from then.
Hands down the best car buying experience I've ever had! Sean was Very friendly, professional, and organized from start to finish. There were NO hassles, headaches, or drama with this deal. Thanks again to everyone at Kia of Alliance.
bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
Very friendly staff, and very clean facility. They helped with the whole process, especially since I bought it out of state. They did everything they could to help me get the car I wanted and then some. Will definitely buy from again
Very easy experience getting a car from Sam...He was patient and knowledgeable about the car we wanted...When we had more questions he bought his manager over to try and accomodate us the best he could.
We paid and drove off with a great car!
Would reccomend others to go here
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