Duff and Justin were absolutely wonderful to work with!! They were friendly, knowledgeable, very quick in what can be a long process and extremely helpful finding financing that was just right! Best car buying experience ever!
Vanessa Gomes went above and beyond what I thought a car dealership representative could do. We called gave her a description of what we were looking for and she did the rest. She found the car that would fit us she worked with banks and everything to get us financed. All we had to do was bring proof of income and sign the papers. I have never had an experience of buying a car like this before. I would do it all again if I could have the same experience. I absolutely love our new car it fits my family safely. And as a mom of 4 that is the most important thing for me.
After driving up and down river road looking for a truck for the entire day I decided tocheck out Marketplace Auto. I was plesantly suprised with the quality of their inventory. They had very fair prices on great local cars and trucks. The staff was professional and helped mein every way. 5 stars all the way
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
We cant say enough of our experience at the Bellingham Toyota dealership. Crystal Mervyn was our first contact. Very professional! With her quick response and online quotes she brought us to the dealership. Crystal Glynn closed the deal on not one but two vehicles. Very smooth process. Wendy Hugo made the finance portion look so easy. All three show a high level of knowledge and are very professional in what they do and should be commended for their great attitude and hard work.
I worked with Chris and Dustin for a week and they were awesome to work with. From the moment I walked in the door I was treated like family. I would highly recommend them to anyone looking to buy a vehicle.
I bought a 2015 Chrysler 300 S . I had a problem with the smart key. They owner, Johnny Dangerfield, solved the problem with my Smart Key and also gave me an extra Smart Key , free of charge. My entire experience there was great.
I’ve been buying parts from Jones Ford for decades. I finally purchased a new car from Jones Ford about a year ago. Mostly because I have always been treated so nicely even by Mr. Walters. I’ve gotten to know the parts people in some of the texts and mechanics well enough to say that there some of the nicest and most humble techs and mechanics I’ve ever encountered. The only morning I would have Franny dealership is to hire good people at every level of the organization and then trust them. Putting too many barriers between the customer and those who actually do the work takes away from the “good neighbor” feel of a dealership. Jones Ford loved me for years before I bought a car. I recently returned to purchase another new car. The salesmen I dealt with were exceptional and to me perfect in every way they treated me. Other dealers lost my loyalty simply because they don’t understand love and respect.
It's been 2 mos since buying my '11 GMC DENALI dually from Lime Ridge. I live nearby and am always impressed with their inventory, so after deciding to upgrade my ride, I reached out via their website and Jamien called. This was my 1st diesel purchase, so I had many questions for him. Afterwards my wife and I decided to visit the dealership, where we test-drove 5 different trucks. It turned out to a very busy day for the dealership, but Jamien was patient and gave us the time and space we needed to make our decision. He also hooked me up with some performance mods as part of the deal, gave me a fair price on my trade, and has even taken care of some issues I discovered after the fact...at zero cost! Jamien has been great to work with before, during, and after the purchase. I have been 100% pleased with this place and highly recommend them. In a world full of used auto dealers, these guys stand out above the crowd!
A little background….. never purchased a Dodge of any type… always been a Tundra proud owner.
Tundra was recently totaled by a driver who was more focused on eating than driving and rear ended it when he panicked and slammed the accelerator instead of the brakes (true story)
We went shopping right away as I needed to truck for the business.
Shopped at Ford, Toyota (I did mentioned I’m loyal to Tundra,not necessarily to all Toyota products though), GM and Chevy.
We stopped by John Johnson and fell in love with the ’18 power wagon.
Sent emails to each dealer regarding the model I saw in their respective lots.
I want to be clear… sent same body of message to each with only changing the line where I detail the make/model I wanted best pricing and please not to waste my time.
ONLY John Johnson provided an OTD price! (Out the Door) and it was lower than I expected.
Email with sales manager (Sandy Keiper) were escalated to her sales manager (Jeff Bash) without my request!
Drove to meet them as they were already in the ballpark of what I was willing to pay for this vehicle
NO ONE SITS IN A HIDDEN OFFICE! THIS IS A FIRST FOR ME after purchasing vehicles for over 38 years!!!
Right there I requested yet another obscene price drop and both the sales manager and the GM (Scott Meshulam) do not question my request, but immediately begin going over what and where they can pull the difference!!!
Please understand my background is in Comp Sci and Mathematics so I had already pulled the sheet on this particular truck with all the options and the price they had originally quoted was what I would get if I purchased it from the factory floor!!!! And yet they dug deeper!
The professionalism and just plan “X Factor” on how this group deals with you as a person just turned me into a MOPAR for LIFE provided I can purchase from these 3 people!
That pretty much says it all
Giancarlo and Sherrie Paolillo
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