Thanks Certified for a Great Car Buying Experience
by Jim Burch from Boise, Idaho
November 2, 2018
In November 2018, I purchased a 2003 Saturn Ion 2 with 26,000+ miles after it showed up on Cars.Com. I worked out the details with Matt over the telephone and flew from Boise, Idaho to BWI, where Ronny picked me up and took me to the dealership. I was treated exceptionally well and drove 3,000 trouble-free miles back to Idaho.
A review long overdue. Looking for a first vehicle for my son back in April and found a 1997 Jeep Wrangler at Kars Inc. via Cars.com. We looked at no less than 50 Jeeps before this one and it was clear Kars Inc. went to great lengths to ensure this was a safe, top quality product at a great price. From the test drive, to sales to customer support, our experience was exceptional. As with any used car of this age, we had a few minor items to fix but the staff at Kars Inc. worked quickly and fairly with us to fix or resolve -- no problem. We have and will continue to refer folks to Kars Inc. due to the customer experience, backing of what they sell, the price and a family oriented approach that made our son's first car purchase a memorable one. Thank you to the staff of Kars Inc.
I had to find a car on short notice, as my beloved Mustang was hit & totaled, and I didn't have the rental car for much longer. Kars Auto made the process very easy. I found a car online, emailed to book a test drive, and walked out with keys in hand. Paula even let me leave the rental car at their lot and called Enterprise to pick it up in the morning, so I could drive my new car home and put an end to the stressful week of worrying. The car comes with a 30-day warranty, to further ease my mind. I paid a little more than I wanted to, but considering the near-pristine condition of the car, the price was very fair. All the employees I dealt with were very friendly & helpful. Overall, I couldn't have asked for a better experience.
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