I bought my Charger R/T from Mike McIntosh at Goodwin's. Best car shopping experience I've had in my many years of haggling over prices. This was the first non-mom/sports car I've bought, and Mike made it so easy for me to understand how everything worked. I got a great deal, I love my car, and I say "hi" every time I see Mike around town. Definitely worth the drive if you're not in New Castle already.
I found the salesperson to be exceptional in explaining the car status and history. His customer service was highly professional and exceeded beyond my expectation. It was most refreshing to associate with the car salesperson that engaged with me in letting me know everything I needed to know in buying this car.
My wife and I drove 4 1/2 hours(9 hour round trip) to buy a Ram Truck from these guys and I will definitely consider doing it again! They were straight up front with me on the deal regarding sale price and and a very fair trade in credit. Unlike most dealers who try to play shell games by hiding the profit in one side of the deal and throwing sales pitches at you, Roger was awesome in embracing me as an educated buyer instead of resenting me for knowing what the truck as well as my trade in was worth. Like I said, next time my wife and I are vehicle shopping, I won't hesitate to give Roger a call and make another 9 hour roadtrip because I know they will be upfront and honest about the deal instead of trying to manipulate me with sales pitches.
Jim and TJ worked with me I had Recently filed for bankruptcy so I knew This was gonna be a challenge but they really came through for me, they helped me get a 2016 Chevy equinox without it breaking my bank every month!!!! I was In a Mazda 3 and having a baby just wasn’t cutting it for room!!!! Thank you so entirely much for helping me get a dream car!!!! I appreciate all the hard work you guys did and not giving up!!!!
I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
Just purchased 2008 Lexus RX-350 with trade. My salesman, Gary, was great! Very personable and willing to work with me on the value of the trade-in. The vehicle was priced very well, which attracted me to Heritage in the first place. The transaction went as smooth as I could have hoped, closing in around an hour, despite the fact that I forgot the title for the trade-in! I would definitely recommend this dealer to anyone interested in purchasing a quality used vehicle.
To the staff members that assisted me, from the start to end, of the sale/commitment in keeping in their highest professionalism, loyalty and respect to me. I was a client, not as a customer, thank you to the Manager and staff, 5 star in courtesy and in sales.
Theo made the whole experience so easy! He found multiple cars that matched the features I wanted within the price I needed. Thank you so much!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.