This was my first out of state auto purchase experience and it was excellent, the staff worked well with me and my schedule. The truck I purchased is an outstanding vehicle, the cars site took me to the very truck I have been looking for for a long time. I would highly recommend Brickner's to anyone looking to buy a good vehicle.
We have never had a better (big $$) buying experience, than we did from the crew at Brickners in Little Chicago. From the time we started the "just looking/shopping process" to the time they found THE ONE... Yes..."MY JEEP", was enjoyable and relatively pain free. Steve (our original contact), was awesome in listening to what features were important to us & also was compassionate with my wishes of sticking within our budget. Through the entire process I had the pleasure of dealing with a number of Team Brickner. Steve Jr, Darin & Jim were helpful & knowledgeable in getting me in my new ride. Your entire team treated us with respect, patience, honesty and compassion. And honestly those things are very important to many of us, especially when we are making this kind of purchase. I will definitely not be afraid to refer friends and family to you, as we had an Awesome experience. Thanks again Team Brickners, you guys have Customer Service nailed, and I Love My New Ride.
Went out there feeling loyal due to the money donated to local schools through Drive-a-thon's set up by Darin. Could not have had better service from Jim Trawicki, helping us select our new vehicle. Went through the entire process with four young children in their office. Jim and staff bent over backwards to make it a great experience for us. Thanks!
Once again this team provided me with excellent service to find a vehicle in my price range that met my needs. Responsive and helpful and thorough. I appreciate working with the same people over time and trust them to genuinely help me.
This was our first time buying a vehicle from Brickner Motors. We appreciated the straight forward honesty approach. Any question we had was answered and comparisons were made with other dealerships which made us appreciate Brickner Motors. We haven't had any repairs yet so to answer that question is unknown at this time. I hope we would receive the same honest response if that time comes. We would refer a family member or friend of ours to Brickner Motors in Little Chicago.
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