They were very helpful and friendly. The manager had great communication and was flexible with time for me to get there from Minneapolis. The vehicle was reasonably priced for the quality. I would definitely send my friends and family here.
Thank you so much to Ivan Garcia for being a great liaison during our repair process. I was so very pleased and impressed with his service and knowledge! Extremely happy and will be a long time customer.
so very happy with Elk River Ford, aka Cornerstone
by Kim from Minneapolis, MN
October 9, 2018
We purchased new Escape from sales person Mike Zwilling and discussed financing with Jason Bentley. This was an amazing experience and probably the best I have encountered. No pressure tactics were used, and we trusted Mike and Jason were giving us good information so we could make a well informed decision. Mike listened to what we wanted in a car and definitely delivered.
I have recently purchased a new F350 pickup and had nothing but a wonderful experience. The trade in value they gave me was great and speed of getting the deal done was fast!
I also just brought two different vehicles in for service. Jeff was my service manager for both and was very helpful. One of the vehicles was a RV that needed to be fixed right away, of course right. Jeff was able to get it fit in and fixed on time for the trip! Thank you!!
The second vehicle was a F150. Again, Jeff slid it in and got it fixed on time! I would also like to thank Heather and the lady that helped me get F150 loaner! All are running great and have zero issues.
The only problem I had, hence the average rating on "Quality of Repairs" category, was finding the issues on both vehicles I had serviced. With the RV I was told it ran fine when the mechanic took it for a test drive. Jeff called me back right away with the update as to where I explained there was a service done and plugs were just replaced, and suggested that a/some coils maybe the issue. I'm no mechanic and figured this should have been figured out by the mechanic. There was two coils out and once fixed the RV ran great!
Same with the F150. The mechanic couldn't find the problem and said the only thing it could be was that I was using the wrong non coded key. Again, Jeff let me know of this right away and gave me some options. I opted per Jeff's recommendation to leave it there overnight. The mechanic did figure out the problem later that evening and I was able to pick it up in the a.m.
All and all Your team helped me out and got me back on the road again!
JC is by far the most honest and helpful salesman I have ever had the pleasure of working with. I have been with Eich Motor for over 40 years and on my fourth car with this company. The whole staff all still work hard to be a small town, trustworthy company. JC is that and much more. He returns all texts, emails and phone calls in a timely fashion. He speaks the truth and is incredibly helpful. I know I can contact him in two weeks, two months or in two years from now, he will do all he can to answer my questions and make sure I am happy with my new fabulous Golf Alltrack. He's a good man with a big heart...AND on the test drive he let me FULLY explore the extreme maneuverability of the car. He's just the best.
We went looking for a used car to replace our falling-apart second car. JC Campos made the experience easy and enjoyable. He listened to our needs and guided us to a car that was exactly what we were looking for. No pressure, just help.
Jefferson n the whole Cornerstone crew is amazing,
by Marty N Bonnie Brown from Cologne Mn
November 17, 2018
Marty n I were looking for truck for awhile, Marty found this place online, we couldnt b happier , everyone here to sales to the finance dept were amazing, honest n very helpful. Highly recommend this place. ask for Jefferson,
Jason was awesome to work with! He was very friendly and honest. Jason was not pushy and rushing. he gave us everything we needed to make a decision then left us to do our thing. Once we said let do it Jason and the other staff worked their tails off for us. Come buy a car from this MAN!!!!
This is my 4th vehicle from St Cloud Hyundai, so, needless to say, we are extremely satisfied with the Hyundai brand. We appreciate the personal service provided by Tim O’Hara and Jon Viemiester, as well as the excellent service provided by the Service Department.
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