Friendly sales personnel who deal with you in a straightforward way. The service department is courteous, knowledgeable, and helpful. The facilities are smaller than some dealerships, but they are clean and offer more personal attention than the larger dealerships.
We purchased our third vehicle from Cars Plus. Pat was so helpful and it was a very easy process. We will always get our cars from Cars plus. Thank you for being so honest and making it actually enjoyable !!
I purchased a 2017 Nissan Maxima SR MidNight Edition last week and I am in love with my car. The customer service here is great and there was little to no sales pressure from my salesman. I highly recommend Cars Plus Lenoir to anyone that is looking for a used car at a GREAT price. I found a used 2016 Maxima at Modern Nissan of Hickory with roughly 30,000 miles for nearly the same selling price that I bought my SR Midnight edition for at CPL. And my only had 1,000 miles on it! It took a while to find a loaner but the interest rate was well below of what I expected. So I'm a happy man! If anyone is interested, the salesman who helped me was Eric Holder.
Joe and Michael were the best and most friendly to work with. I had probably at least a million questions and neither ever made me feel as if I was bothering them. They even stayed open late to do our paperwork so we could get the car on a Friday night.
Had a lot of very nice vehicles on the lot but still out of my price range. Looking for a good used truck that is in great shape. All in all well trained salespeople, very knowledgeable about what's to offer.
I used both their local store and their website in searching for cars. I was very surprised that when i submitted a question late one night and was called within one hour. The Sales person was very knowledgeable about their stock.
I worked with Caleb Hulett in buying a vehicle from Discovery, and wanted to say he and the entire team was great to work with. I can’t thank them enough for their responsiveness and professionalism throughout the buying process. I highly recommend buying from Discovery.
The dealership is actually pretty nice, some beautiful cars for sure. Cars are overpriced but that’s their business, they find buyers that are looking for specific specs. So narrow market but obviously that works for some. Oh and btw Chance I am not Vick lol I am also not sorry for yelling back at Cosmo after he started giving me an attitude and raising his voice about who’s buying the car, a customer and his trusted friends (advisors) should never be treated that way. For those looking to buy a car from here, don't leave a deposit if you can avoid it, even if its their fault an agree to give the deposit back they can take up to 2 months to give it back. Giving 4 stars because sales people were great, communication was good, they have some rare cars. The owner however must have been having a bad day. So I wish you success in your business. God Bless!
P.S. don’t make assumptions about people.
My son purchase a 14 Shelby, beautiful Car! After 21 days, less than 400 miles the car experience catastrophic engine failure. We contacted Chance at Cosmo and he was very understanding and help us through this by advising us what we needed to do. Cloninger in Hickory and Matt; good people to deal with at this Ford store that helped us resolved this issue. Cosmo Auto and Chance didn't want this, but you never can see major catastrophic falurer to a internal combustible motor which is out of their control. All the help we received from Chance and Matt we will never forget!! Again; we Thank you.
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