Chuck Cantor is great to work with! They did a nice job on our seats. I noticed the seatbelt was twisted on my way out of the parking lot. Chuck apologized, got the car right back into service and had us on the road in about 10 minutes with the problem fixed. I just wish they were closer. I was a little scatterbrained that day and Chuck was very gracious.
Spent several months researching a car purchase with Mike Kline and Craig Cliff. They patiently answered questions and waited for me to identify the desired model/trim and then to determine whether a new car or certified, pre-owned provided the best value for me. I did some Blue Book research the price negotiation process was relatively quick and painless. Used an Audi special financing deal to get a great interest rate and have Audi pay most of my first payment. Highly recommend this dealer.
Yesterday I picked up my 3rd used car from the Audi Connection in Cincinnati, Ohio and I don't live in that state. Four years ago I had a little extra time before a sales call and I stopped in the Audi Connection dealership and gave Greg Meyer an opportunity to tell me about Audi quality engineering. I invested in an Audi after that conversation with Greg and I went back two subsequent times and bought cars. I was treated very well by everyone in the dealship that first day I went into the dealership, and that level of appreciation and respect continues every time I go back. I'm glad I gave Greg Meyer the chance to tell me about Audi's in depth quality assembly process which translates into trouble free driver experience. In my 4 years driving the Audi's that Greg sold me I have never had any problem with any of my cars. Not one trouble warning light, not one misfire, not one manufacturing oversight just simply exceeded driving expectations. One feature I really like is the Audi's unique Quattro drive, in the rain, in the snow I'm the 4 door sedan passing the Suv's. Thanks to Butch, Greg, and Gib a professional team that supports a great product with strong knowledgeable service.
The service from Nick starting from the time I walked into the dealership was outstanding. He is wicked smart about BMWs and explained everything in a professional manner. I will definitely purchase my next car from him.
Being the owner of a A4 convertible, I always enjoyed just terrific service from the maintenance team. Very well done.
However, when I indicated I was in the market for a new model coming out soon, and flagged my interest to a sales person on the floor , I would have expected him to follow through on the sales lead..
Several months later, flagged my interest to another sales person.. Again no follow up..
Clearly , this dealer is selling well thanks to the great line up of Audi vehicles .. However, it' has made the sales people of this dealer fairly complacent..
Great Experience, Dean is a first class guy, he's not high pressure, very detailed and knowledgeable, this is my second purchase with Dean. Susan was also awesome in reviewing the car features. Overall leasing process was less than 30 minutes!
Everybody looks for different things while purchasing a car. My biggest pet peeve about most dealerships is they want you to buy TODAY. Dean Stathes answered my questions and most importantly didn't pressure me for a sale. I did my homework and now I'm the owner of a sassy, seaside blue, convertible 230i and I'm thrilled.
Paul and all the team at the BMW store are all first class folks. From my initial email on availability to closing the deal in a timely manner the entire staff was professional and overwhelmingly helpful. I have never had a dealership experience like this before! Way to go team, keep it up.
I have purchased 6 BMW's from this dealer and it's always been an a very good experience. Ric and Dean are exceptional marketing/sales people. In fact, the entire organization is exceptional. With regard to professionalism and personal attention there is none better!
I live in Columbus and was a bit apprehensive about purchasing a car out of town. Scott was my salesman and did a fantastic job to ease my mind! Great deal, great service and highly knowledgeable about the vehicle I wanted. Communicated with me via email and telephone and answered all my questions. I intend to return for my next purchase. Highly recommended!
Kenny was extremely knowledgeable, friendly, attentive, and detail oriented. He took the time to make sure my questions were answered and made sure I had all of the information I needed. Kenny made the car buying process seamless and exceptional! The managers (AJ & Joey) were equally as friendly, professional, and accessible throughout my car buying process.
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