I visited Lamborghini of Newport Beach searching for a new car. With Lamborghini on my mind, I was helped by Jeremy Hagen, who discussed with me different models, showed me a number of cars available on hand and thoroughly explained all the ins & outs of the models I reviewed. Jeremy also discussed the possibility of ordering my own custom Lamborghini. Then, after I left the showroom, I texted Jeremy for a photo of the car I was looking at and I had seven great shots from all angles with in 10 minutes and a warm, welcoming "thank you" for my visit to his showroom. I would recommend Lamborghini of Newport Beach and don't hesitate to ask for Jeremy Hagen, he will treat you well and knowingly answer all your questions!
Initial sales contact was within a half a day. Treated with respect and honesty. very cool the way they emailed a slideshow of the dealership and car I was interested in.
Follow up was just enough without being overwhelming.
Unfortunately they sold the car I was interested in. I will continue to keep my eye on this dealer for a car. Again, treated with professionalism and courtesy throughout the experience.
Calling me back for the second time, Newport Lamborghini's "Rick" had the answers I was looking for. Shopping for an exoticar is so much more than finding the right car. Service and support are vital to keeping the expensive toy in good order for safe touring. He confirmed my inquiry and said it was waiting for me. He told me how they would pick it up for servicing when required though we're a 100 miles apart in SoCal. I'm into keeping my cars a long time so knowing there's qualified minor and major service available is important to maintaining value. Thanks, Rick. Keep a Gallardo tuned for me. See you soon! Craig
Pleasant environment....showroom was warm due to AC being out, otherwise the showroom and offices were clean. The complete process from choosing a vehicle, test driving to final paperwork was incredibly quick and efficient.
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