I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I purchased my used Alfa Romeo back in June. When my SiriusXM radio turned off it caused some confusion since the dealer said I am getting a one year complimentary subscription. Turns out since my car was used, the radio trial was aging while the dealership owned the vehicle.
I was reached out to by Leanne and she was very helpful in fixing the situation. I know that having to deal with third parties can be difficult but she took the time and had the patience to discuss options with Sirius. I appreciate her efforts to make me happy and I was pleased to get the service I was originally promised.
I should also mention that I have never met Leanne and I did not buy my car from her. She was helping me because it was the right thing to do and I am a customer. Nothing in it for her!
Thanks again for the help!
We were shopping for a Levante and came across a beautiful GranLusso in Schaumburg, over 400 miles away. Leanne was terrific. She answered our questions, sent additional photos and even scheduled a virtual delivery call, walking us through all the bells and whistles of the new car after it was delivered to our front door. We highly recommend Zeigler and be sure to ask for Leanne.
James was incredibly kind and patient. I was a first time car buyer so naturally I did not know much about buying a car or any of the logistics. Despite this James never once got impatient or exasperated, he stayed late two hours past closing time to make sure all of our needs were met and we were satisfied. He even told me that I could come back any time and he would help me if any problems arose with the used car I bought. I would definitely buy another car from this dealership if James is the salesman!
The team at the Evanston Alfa Romeo dealership was absolutely the most professional and down to earth individuals I have met. They made the experience effortless and painless on my part, and I can not thank them enough.
Great experience Kane was Very professional and took great care of me I???m very happy with Cain as a salesman the finance manager all around the whole dealership first class I will definitely recommend people to buy a car from them .
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